Folsom Dog Resort & Training Center

Wendy N. 

on Yelp

7 years ago

So disappointed. We have brought our dog here multiple times since he was a puppy. In the beginning we were comfortable dropping him off and leaving him for a couple days. Our dog actually appeared happy to be here. Then we started to notice little things. Like rashes, bite marks or tears in his ears. He would be hoarse and listless and appears overall depressed. We stopped bringing him for a year or so thinking maybe he was not so happy here anymore. This weekend we thought we would give them a try and we dropped him off fo... read more

Patty R. 

on Yelp

7 years ago

Don't take your cats there. I didn't check it out first and was only going by their pictures. Well they put the cat in a cage that wasn't tall enough for my cat to barely stand Nothing to climb on or play with The pictures they show is a play area only which costs extra and is only 10mins Won't be back with my pets 

Rachael M. 

on Yelp

7 years ago

This company does not accept "pit mixes" due to "insurance reasons." This is false and just an excuse for their own ignorance. This is very upsetting in a community full of pit mixes. I will take my business elsewhere to a business that is honest, professional and has integrity. 

Taylor S. 

on Yelp

7 years ago

I am upset I have to put this review here. I had really enjoyed using this dog kennel. The staff here are the best part, absolutely wonderful and very friendly. The girls that helped me were awesome and returned calls immediately. The facility was clean and had many returning customers. My dog stayed for 10 days while I was out of the country. And seemed happy to leave and come back home. I, later that night, found that he was not feeling well, had a slight head tilt, and a bloodied inner ear with excessive wax production. ... read more

Trevor A. 

on Yelp

7 years ago

After recommendations from a frequent customer we were looking to get our dog to stay there for 2 nights while we would be out of town. I submitted the request online and heard nothing so I called in. They looked up my request and said that due to insurance they couldn't accept "her breed". The website says nothing about breed restrictions. Our pitbull is the most snuggle friendly relaxed and sweetest dog there is. This place basically judges your animal based on outdated stereotypes about certain dogs. They don't even know ... read more

Amy H. 

on Yelp

7 years ago

No return phone call from the manager after I said my fur baby is a pit bull mix. The website states nothing of breed exclusion. The training section says "We'll design a program to meet the specific needs of you and your dog, regardless of his issues, age or breed". I am not looking for training, just safe care during the day. A fun place to run around and stay socialized. The website also states that non-social dogs can play individually with staff members. How do I know if my dog is social or non-social if he does not ... read more

Jan J. 

on Yelp

7 years ago

I took my dog here years ago. I loved this place. My dog liked this place. I am in need again for an all day play session and now they want me to jump through a lot of hoops for a 1 day stay. By the time I pay for what they want, I can't afford the 1 day stay. This is not cool. Change just for the heck of change is not good. My dog is healthy and up to date on his shots. Nothing else should be needed. 

Jay T. 

on Yelp

7 years ago

I think it's very important that their customers are aware that when they say they are taking your dog out to pee what they mean is that they take the dogs to outer rooms that contains kennels with turf on the bottom to imitate grass. They do this at a specific time 3 or 4 times a day. Many dogs are well house trained and do not pee indoors, well house trained dogs can recognize its turf and not the outdoors and think they shouldn't pee on it, and most house trained dogs try not to pee in their enclosures so many dogs just d... read more

Edan A. 

on Yelp

7 years ago

Never ever take your dog here unless it is a complete emergency and there I no other options, even then I would advise against it. I brought my dog over the holidays, not only did they charge a higher rate for holidays, but their base rate is 45 a day and then you have to pay additional to have your dog get any activity. The cheapest is 25$ a day additional just for them to have some activity, every petsmart and other dog boarding place I've been to has a base rate that includes potty breaks and some short physical activity.... read more