Folsom Dog Resort & Training Center

Trevor A. 

on Yelp

8 years ago

After recommendations from a frequent customer we were looking to get our dog to stay there for 2 nights while we would be out of town. I submitted the request online and heard nothing so I called in. They looked up my request and said that due to insurance they couldn't accept "her breed". The website says nothing about breed restrictions. Our pitbull is the most snuggle friendly relaxed and sweetest dog there is. This place basically judges your animal based on outdated stereotypes about certain dogs. They don't even know ... read more

Amy H. 

on Yelp

8 years ago

No return phone call from the manager after I said my fur baby is a pit bull mix. The website states nothing of breed exclusion. The training section says "We'll design a program to meet the specific needs of you and your dog, regardless of his issues, age or breed". I am not looking for training, just safe care during the day. A fun place to run around and stay socialized. The website also states that non-social dogs can play individually with staff members. How do I know if my dog is social or non-social if he does not ... read more

Jan J. 

on Yelp

8 years ago

I took my dog here years ago. I loved this place. My dog liked this place. I am in need again for an all day play session and now they want me to jump through a lot of hoops for a 1 day stay. By the time I pay for what they want, I can't afford the 1 day stay. This is not cool. Change just for the heck of change is not good. My dog is healthy and up to date on his shots. Nothing else should be needed. 

Jay T. 

on Yelp

8 years ago

I think it's very important that their customers are aware that when they say they are taking your dog out to pee what they mean is that they take the dogs to outer rooms that contains kennels with turf on the bottom to imitate grass. They do this at a specific time 3 or 4 times a day. Many dogs are well house trained and do not pee indoors, well house trained dogs can recognize its turf and not the outdoors and think they shouldn't pee on it, and most house trained dogs try not to pee in their enclosures so many dogs just d... read more

Edan A. 

on Yelp

8 years ago

Never ever take your dog here unless it is a complete emergency and there I no other options, even then I would advise against it. I brought my dog over the holidays, not only did they charge a higher rate for holidays, but their base rate is 45 a day and then you have to pay additional to have your dog get any activity. The cheapest is 25$ a day additional just for them to have some activity, every petsmart and other dog boarding place I've been to has a base rate that includes potty breaks and some short physical activity.... read more

Patricia S. 

on Yelp

8 years ago

Have to say I was disappointed! Spent a lot of money tho have our 2 dogs stay here for 10 days. Both dogs were current on vaccinations and got a call while out of town that they wanted permission to have the dogs seen and treated for kennel cough. Our younger Aussie was quite I'll when we picked him up and luckily our old man Havanese either didn't have the disease or quickly recovered. I checked with other local kennels and was told the bordatello bug exists in facilities that are not cleaned with adequate bleach or ai... read more

Hemali M. 

on Yelp

8 years ago

Honestly. I regret training our dog here. Though I saw her training was there, she was very afraid of people and cowering when someone was near her head. When we picked her up after 10 days, she was unrecognizable and thin. She was depressed with her head on the car chair and wouldn't look up. Honestly never went back for additional training. When the trainer told us to keep her in the garage overnight to teach her independence, I thought we made a huge mistake. I regret the experience lure than the money. I don't ca... read more

CB R. 

on Yelp

8 years ago

Where to start with this place?! We are leaving for vacation in a month and have been looking for a place to board our two dogs. We've toured a few resorts in the area, and were in Folsom, so we stopped in. We were asked about our dogs (ages, and breeds). We then took a tour with a very pleasant girl who gave every impression that our dogs would be well cared cared for, in their facilities and by their staff. We even got to the end of the tour and went over the pricing, options, and we had several questions about the degre... read more

Joe S. 

on Yelp

8 years ago

Dog boarded 8/25 thru 9/3/17= 10 days. She was fine when she went in on Thursday morning. But we had a call from your staff on Tuesday that she developed diarrhea. They said the doctor checked her out and suggested a bland diet. We okayed that and they said to check back the next day. The next day they said she seemed a little better and was playing, but still had the diarrhea so they would continue the bland diet. On the Thursday after they called, they said the diarrhea had stopped so we figured all was okay. When my ... read more