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5445 DTC Parkway, Suite 450, Greenwood Village, CO, 80111, United States
Get directionsTeam Gavin Ekstrom always kept me informed through the entire loan process and we closed on time with a great interest rate. The Loan Officer Assistance I worked with, Myda Ogeda and Azlee Miles were professional, knowledgeable, and always available to answer questions.
This whole experience was amazing, everything felt comfortable. Everyone is very reliable. Always able to answer any questions that I had. This was our third time with this whole process and out of all three this experience was the best.
Business response:
Third time is a charm! Thank you for trusting us and please let us know if there is anything we can help with in the future!
My experience with Citywide was fantastic. Myda was constantly in contact and got answers for any questions I had. Gavin was great about being available or getting back to me as soon as he could. They made the loan application smooth and gave us one less thing to worry about while closing ok our new home
Business response:
We couldn't be happier to hear about your experience! Thank you for giving us the opportunity to be your Lender!
We had our home built from scratch. When we started the process, we were going through another lender who made me want to pull my hair out! They had no idea what they were doing! There was a ton of instances where things were miscommunicated or information was just left out. There were charges applied to our closing that were not supposed to be there. She would try to pressure us into signing incorrect documents saying "Just sign for now and I will fix it later." Eventually we had enough and was going to pull the plug on the... read more
Business response:
What a fantastic review! Thank you! We are so delighted that you had a wonderful experience and that you LOVE your home! That's why we love what we do!
Gavin reach out to me immediately after I made initial contact with him. My whole process, from start to finish, was very smooth and enjoyable. I am extremely pleased with the way my loan process turned out!
Business response:
We are so pleased to hear you are pleased with your experience! Please let us know if there is anything we can do for you in the future!
Scott was my loan officer and he was great at working with me through all of my unusual situations. Even when I dropped the ball on my end, he stayed professional and helpful
Business response:
It is our job to help you through the process and we are thankful you chose us as your Lender! Thank YOU! Please let us know if there is anything that we can do for you in the future!
We decided to take the plunge and buy our first house this year. One of the major issues we were afraid of was finding someone to do our mortgage (because we had no experience going through the process). We were referred to Gavin from a family friend and we are so glad we contacted him! Gavin and all the amazing people on his team got us a great rate on our mortgage, made our closing date without any issues, and made us feel informed through the whole process. Another bonus was being able to do most of the paperwork remotely... read more
Business response:
Our team's # 1 priority is to give each customer a "WOW" experience! Thank you for giving us that chance!
I didn't choose this lending company- they ended up being a last minute backup due to seller not willing to work with my preferred lender. Because of this, I didn't get a lot of one on one time or information before closing. Once we had worked through some of the kinks, they did a great job keeping me updated and working with me.
Business response:
It was our pleasure to work with you! Please let us know if we can help you in the future!
I interviewed three lenders, I knew right away that Gavin and his team were perfect for me! City Wide's in-house divisions make for flawless service. Team Gavin will exceed any expectations you have in a lender - day, night, weekend, holiday, does not matter - they are there for you. It took me months to find the right home, Gavin was there every step of the way. He was thoughtful, encouraging and diligent. This team truly cares for their clients. Team Gavin has my upmost respect, I would highly recommend them. I have found ... read more
Business response:
What an amazing review! Thank you! We couldn't be happier you have chosen us to be your Lender for life!
Gavin Ekstrom at CrossCountry Mortgage has a 4.9 star rating with 1,132 reviews.
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