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Gavin Ekstrom at CrossCountry Mortgage
- Finance
- Greenwood Village, CO
About this business
Location details
5445 DTC Parkway, Suite 450, Greenwood Village, CO, 80111, United States
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My experience with Team Gavin was top notch. As a first time home buyer, the loan process was rather intimidating, but the team was very thoughtful, responsive and patient with me. Even after I delayed my purchase for 4 months, the team was ready to pick up where we left off. It was like I was someone they wanted to help, rather than just another file in their system. Once under contract, it was smooth sailing working with Azlee. She was quick to respond to questions, and made it easy to collect the various document required... read more
Business response:
You are welcome! We understand that the loan process can seem less exciting than say, sitting on I-25 at rush hour, but it appears Azlee was adept at helping to change that.
Scott Gereaux and his team were great at sitting down with us to explain all the options available to us. He explained everything clearly and let us know what we need to do on our end to have the best possible outcome. Unlike other lenders in the past, they were never pushy but always quick to answer questions. Once we were ready they had everything together quickly and kept us in the loop every step of the way.
Business response:
We're pleased to have your business and Scott hopes you're getting settled in your new home.
My experience with Vince Cusimano and Rachel Cena was great! When I had questions, they provided clear, concise answers quickly. I felt like they were ahead of me every step of the way and I was the one that determined how fast things were proceeding. The whole experience with CityWide Home Loans was painless. I will definitely do business with them again!
Business response:
We're happy to have helped now and possibly in the future!
I just bought a house and used City Wide Home Loans. We worked with Team Gavin, and we're lucky we did. Someone from the team was always readily available, and we never had to question where in the process we were. As a first time home buyer, I had many questions and they answered every single one immediately. The response time was great! I also really appreciated the weekly updates from someone on the team, they were all so nice and helpful. It really felt like we were dealing with people who knew all the options and were a... read more
Business response:
Our Weekly Updates may not be as entertaining as SNL's, but we hope they are helpful. Thank you.
From the start the team was exceptionally helpful. Every question I had the answered promptly and in detail. They walked us through the whole process before starting everything and kept us updated throughout. Their goal was to be clear to close by our closing date and they beat it by a week! I highly recommend working with Gavin Ekstrom's team!
Business response:
Thank you very much for your recommendation.
I worked with Shelley Smith and Vince Cusimano on the mortgage for my recent home purchase. They did a great job helping me through the process and making sure that we had all the necessary documentation together for the approval. I requested an earlier closing date than the original contract and Shelley was awesome about making the effort to make sure that happened. We closed a week early and I have nothing but great things to say about the ease of the process and efforts of the team!
Business response:
We hope you are loving your new home and we're glad to have played a small part in making the process happen.
Working with Team Gavin has been a delight! Everything from their responsiveness, to their gifts and cards along the way have made this process memorable and an absolute treat! I will refer everyone I know to them!
Business response:
Thank you very much for your review. Your kind words and your referrals are music to our ears - and we really like music!
This is the second time I have done business with you guys. The first time was with the new purchase of my first house, and now for a refinance. I am extremely pleased with the professionalism of your staff, and with the ease of the whole process from beginning to end. I couldn't have asked for a better experience both times!Thank you for the training you give your staff, for picking outstanding people, and for all that you do in business! We greatly appreciate you!Sincerely, Jaime L.
Business response:
Thank you for your kind words about our office. Our team is pleased to have you as a repeat client.
I have had 4 prior mortgages prior to doing business with Team Gavin and more specifically Brooke Kartus. I can say they ALL paled in comparison to the way Citywide handled my business. Brooke was MORE than attentive to my needs and went above and beyond researching and finding programs to fit all my needs. I will be a promoter for Citywide on every occasion that I have an opportunity to share what these folks did for me.
Frequently asked questions about Gavin Ekstrom at CrossCountry Mortgage
How is Gavin Ekstrom at CrossCountry Mortgage rated?
Gavin Ekstrom at CrossCountry Mortgage has a 4.9 star rating with 1,147 reviews.
When is Gavin Ekstrom at CrossCountry Mortgage open?
Gavin Ekstrom at CrossCountry Mortgage is open now. It is open 24/7.