This profile has been claimed by the business owner or representative.
Gentle Dental Community San Francisco
- Dentists
- San Francisco, CA
About this business
Location details
2494 Mission Street, San Francisco, CA, 94110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Extremely unhappy with front desk service! I haven't had such a bad experience ever! If you can, choose another place to book your appointments.
I made an appointment about 6 weeks ago and didn't extend my vacation as I'd wished because I didn't want to miss this appointment. after waiting 6 weeks I get a call from the dental office about 8 hrs before my appointment saying my insurance didn't cover it. I got their name from my insurance co. as an approved provider. they left a weird message something about my insurance in 2019--I never went to this office before and had different insurance in 2019!!! I just missed the call and called back immediately -- no answer... read more
As a new patient with Kaiser/Medicare Senior Advantage I made an appointment after verifying that they take my insurance. One day before the appointment I received a call telling me that I was not 'assigned' to them by the insurance company and it cannot be changed in time for tomorrow's appointment. Well, gee... don't you suppose you could have mentioned that at some point between when I made the appointment and now? Long and short of it... appointment cancelled, my teeth are still loose and I am looking for a dental comm... read more
Note: This review is NOT about the doctors. I never got to meet the doctors because of their "out of the world" booking system. Had to go to this dentistry due to location and insurance. Canceled or postponed my appointment atleast 4 times now and that too at the last minute. Hope no on has to go through such inefficient, time wasting process only to end up with no results. I almost feel like it's better to spend out of pocket money than having to go through this process of booking. Really frustrating.
I signed up with Gentle Dental looking for a cleaning to be done. Early in March this year. The wait time was at least 2 and a half hours before I actually had to flag someone down to get my teeth cleaned before I was attended too. The X ray was fast though. I was done by hour three. My dentist was professional: but the service really could be better. But due to the ridiculous wait time to get a simple cleaning I wont be back at this office. They mailed me a letter checking my insurance ....but I never approved for a procedu... read more
WORST DENTAL OFFICE EVER THEY HAVE YOU COME IN GET X-ray then refer you to a different dental office no wONDER This place only hasTwo stars. So I took my day off work for you to tell me I need to take my son elsewhere really. Don't go to that fake dental office it's a waste of your time
This place deserves negative stars if there was such a thing. Unprofessionalism at all levels in this facility, from the dental assistants to the supervisor making me wait to speak with because they were on break. They lack structure and give out false information. PLEASE don't go here if this is your assigned office. Change offices immediately!!!!
Dentists here are actually great, and I'll be sad not to be going to Dr. K again. Unfortunately, my experience with the office staff has been terrible. They are generally hard to reach, and belligerent in demeanor. They sent me a bill 5 months after my visit after never having tried to file a claim with my insurance. I seriously wish I had read reviews before I went to the SF office, because then I never would have chosen them.
I came here because my original Dentist was closed for COVID. While i'll say I was very grateful for the kind front desk staff and the Doctor, it seemed dirty, and was a very unprofessional environment. While I was waiting for my dental procedure I could hear arguing between coworkers and they were chatting amongst themselves while I got my teeth cleaned. They're nice people, but very unprofessional experience. I also called to say I went in for a teeth cleaning and they had no idea when I got sat down in the chair and tried... read more
Frequently asked questions about Gentle Dental Community San Francisco
How is Gentle Dental Community San Francisco rated?
Gentle Dental Community San Francisco has a 3.1 star rating with 685 reviews.
When is Gentle Dental Community San Francisco open?
Gentle Dental Community San Francisco is closed now. It will open tomorrow at 8:00 a.m.