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Gexa Energy
- Houston, TX
About this business
Location details
601 Travis Street, Suite 1400, Houston, TX, 77002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Actually, I am new using Gexa Energy, until now I have not had issues from the service.
Business response:
Normand, thank you for taking the time to share your experience. We did attempt to contact you on 10/19/2026 regarding your recent feedback but were unable to connect. Please contact Gexa Energy Customer Care at 1-866-961-9399 so we can assist. Thank you again for choosing Gexa Energy. We look forward to continuing to serve you.
easy app and good service
Business response:
We appreciate your review and are thrilled to hear you are enjoying our service and app, Manny. Thank you for being a valued customer.
very good
Business response:
We are pleased to hear you are enjoying the app, Shantel. Thanks for your rating.
Extremely slow and barely works. Trying to pay a bill but when it goes to the options, it doesn't register the balance so I can't actually pay it
Business response:
We’re sorry to hear about the difficulty you’re having—that can certainly be frustrating, especially when trying to make a payment. We appreciate you bringing this to our attention. Our Customer Care team would be happy to assist. Please give us a call at 1‑866‑961‑9399, and we’ll be glad to help. Thank you for your patience.
❤️
interesting source and more user friendly than others (txu & reliant)
I've had the Gexa Energy app for over a year now and can say that it has been on point. I cannot find anything to complain about with the app. Gexa Energy along with the app, rightfully earned these 5 Stars.
had a hard time getting the app to work, took almost 30 minutes to pay my bill needed to access more than once.
great would recommend
Frequently asked questions about Gexa Energy
How is Gexa Energy rated?
Gexa Energy has a 4.6 star rating with 28,970 reviews.
When is Gexa Energy open?
Gexa Energy is closed now. It will open on Monday at 7:00 a.m.