Gexa Energy

Name: Gexa Energy
Address: 20455 TX-249, Houston, TX, 77070, US
Telephone: (866) 961-9399
Price range: $$
Rating: 4.9

4.9

★★

3607 reviews

|Houston, TX 77070

20455 TX-249, Houston, TX 77070

(866) 961-9399

https://www.gexaenergy.com/

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About

The power to save more than just money. Gexa Energy is committed to keeping our great state of Texas clean for generations to come. That’s why all of our residential plans are now powered by 100% renewable energy at no additional cost to customers. Gexa Energy, LP is one of the fastest growing retail electricity providers in the U.S. Headquartered in Houston; we have served residential and commercial customers in Texas since 2002. As part of NextEra Energy Resources, the world’s largest generator of wind and solar energy, Gexa Energy is committed to providing green energy plans to customers and supporting the development of renewable energy resources.

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4.9

★★

3,607 reviews

5★3,392

4★196

3★18

2★0

1★1

2966 Reviews4.9Google
571 Reviews5.0BBB
70 Reviews4.9BirdEye

Reviews(641)

Google Reviews(2966)

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5 results available.

Recommended

Jane C. on BirdEye

★★

7 days ago

Got us set up same day

Business Response:

Hi Jane, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans and we're so glad to know you've valued your experience with us. Thanks again for leaving your feedback.

MARISELA S. on BirdEye

★★

7 days ago

Great customer service

Business Response:

Hi Marisela, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans and we're so glad to know you've valued your experience with us. Thanks again for leaving your feedback.

Betty C. on BBB

★★

12 days ago

I have been with Gexa for almost 15 years! Their customer service, billing and renewals have been amazing! I just called to renew my plan and was provided a fabulous deal! I was informed that this "special" deal is only offered to existing customers. How great it is to be acknowledged as a long term customer! I'd also like to acknowledge, "Barbara", who takes care of Houston and surrounding area customers. I called to renew my plan, She was the most knowledgeable Gexa customer service representative, I ever had! She was able to quickly assess my energy needs an d offer a plan with an unprecedented rate plan. Barbara made my year!! Thank you, Barbara!! Gexa treats their customers well and made me feel appreciated as a customer. I have been and will continue to be a very happy Gexa long time customer!!

Julia F on BBB

★★

15 days ago

Call back was a lot faster than expected. Charley was very helpful assisting with choosing the right plan. Overall it was very pleasant experience.

Derek M on BBB

★★

15 days ago

Was a great experience getting signed up through Gexa. That sales rep was very knowledgeable and helpful getting the process completed. Would highly recommend gexa to others.

Mallory H on BBB

★★

15 days ago

Great customer service! Our representative was able to get us turned on and going today!

Bradley C on BBB

★★

16 days ago

It was pretty easy and seamless sitting up the contract with them for the year. They didn’t try to sell me something other than what I was asking for which is always a good thing.

Michael M on BBB

★★

18 days ago

Great job Barbara! We had a ton of questions and were very confused when we started our call and she was very patient and helpful.

LJUDMILLA B. on BirdEye

★★

19 days ago

Fantastic customer service!