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Gexa Energy
- Houston, TX
About this business
The power to save more than just money. Gexa Energy is committed to keeping our great state of Texas clean for generations to come. That’s why all of our residential plans are now powered by 100% renewable energy at no additional cost to customers. Gexa Energy, LP is one of the fastest growing retail electricity providers in the U.S. Headquartered in Houston; we have served residential and commercial customers in Texas since 2002. As part of NextEra Energy Resources, the world’s largest generator of wind and solar energy, Ge... read more
Location details
601 Travis Street, Suite 1400, Houston, TX, 77002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
The rep that assist me was very helpful. My apartment was lost to a fire 2 months in after opening account with Gexa and I had a 12 month contract at a really good rate. I was already impressed by the service and friendly app. I told however help me with the cancellation process that I will come back once I find a new place. I then found a new home sooner than expected. When I was online it seemed that the rate went up. The rep I spoke to was able to match it to what I had in previous apartment. I highly encourage Gexa to an... read more
Business response:
Hi, Luis! Thanks so much for taking the time out of your day to review us. We're so glad to hear you had a great experience!
Santiago found me a great new plan for my renewal that wasn't available online. I really appreciate his finding the best plan for me based upon my monthly usage.
Business response:
Hi, Naomi Thanks so much for taking the time out of your day to review us. We're so glad to hear you had a great experience!
I am happy with the customer services provided by Albaro. He was pretty helpful in renewing my account. He was professional in explaining me with an appropriate service that would meet my needs and expectations. In a nutshell, Albaro's customer is commendable. Thanks.
Business response:
Thank you so much for your kind words, Pratap. We really appreciate you taking the time out to share your experience with us. Cheers, Gexa Energy
Barbara helped me decide to switch to Gexa. She was able to breakdown the plan I was looking at, and am feeling relieved to have that taken care of.
Business response:
Hi, Parker thanks so much for taking the time out of your day to review us. We're so glad to hear you had a great experience!
I just signed up for Gexas's new $129 plan. I was very skeptable, and only after creating a spreadsheet and repeatedly talking to the Gexa person did I decided the plan was better than the lowest rate plan offered on Power To Choose. I use less than 500 kwatts 7 out of 12 months in a year., and barely over 1,000 those 5 other months. However, the $129 Plan pays TDU charge and 'that' was the difference maker. I'll overpay 7 months of the years, but the saving in the hot 5 months saved me $175 for the year given an alternative... read more
Business response:
Thank you, John! We appreciate your review and for choosing Gexa as your electricity provider. Have a great day!
Great rates and customer service!!! The plan details were explained very well and easy to understand. Highly recommend!
Business response:
Wow! Thank you, Rebecca! We appreciate your review and for choosing Gexa Energy as your electricity provider. Have a great day!
Had an issue Richard was able to correct it within 10 minutes
Business response:
Hi, Norman thanks so much for taking the time out of your day to review us.
Barbara was very helpful in renewing my Gexa account. Very personable, polite, and helpful!!
Business response:
Thank you so much for your kind words, Deborah. We really appreciate you taking the time out to share your experience with us. Cheers, Gexa Energy
Edwin A. was a joy to deal with---very helpful and such a sweet and kind person
Frequently asked questions about Gexa Energy
How is Gexa Energy rated?
Gexa Energy has a 4.9 star rating with 23,942 reviews.
When is Gexa Energy open?
Gexa Energy is closed now. It will open tomorrow at 7:00 a.m.