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Gexa Energy
- Houston, TX
About this business
The power to save more than just money. Gexa Energy is committed to keeping our great state of Texas clean for generations to come. That’s why all of our residential plans are now powered by 100% renewable energy at no additional cost to customers. Gexa Energy, LP is one of the fastest growing retail electricity providers in the U.S. Headquartered in Houston; we have served residential and commercial customers in Texas since 2002. As part of NextEra Energy Resources, the world’s largest generator of wind and solar energy, Ge... read more
Location details
601 Travis Street, Suite 1400, Houston, TX, 77002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Joe was very polite and very helpful with my situation I give him five stars
Mr. Zafar Khan was helpful and courteous in renewing my Gexa plan. He was patient, knowledgeable in answering my questions thoroughly. I am a life long Gexa Customer because of his customer service. Thank you again Mr. Khan.
Everyone I spoke with about my account (David Hernandez, two others whose names I did not get, and Alex C.) were OUTSTANDING in untangling the situation and helping get us set up with our new service. THANK YOU, Alex C., for all your help navigating this one! Your patience and courtesy are so appreciated! Moving is always a challenge, but having service like this really helps ease the anxieties!
Great customer service and was persistent with upselling, which I did not mind at all.
The customer service representative was very professional. He clearly and thoroughly explained the plan that I was considering. He answered all my questions. He offered additional ways to conserve energy and to make the plan more cost effective. Juan was knowledgeable, respectful and patient. He represents Gexa Energy very well. Sincerely, Jacqueline *******
The customer representative was super helpful and knowledgeable and patient and kind.
Patricia was very clear on plan options and reviewed the chosen plan to best fit my usage. She was pleasant to visit with and I could understand her dialogue clearly. She represented your company well!
Zafer was very efficient and helpful. He suggested a plan better suited to my usage.
Alex c was great! After my plan was very messed up from the wrong start date being put in which caused me to have 2 bills, and talking to almost 5 other people alex was the only one who actually helped and was able to take care of the situation I was in!
Business response:
Thank you for providing your feedback and letting us know about this issue, Madison. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. However, we're delighted to hear that Alex was able to assist you. Have a great day!
Frequently asked questions about Gexa Energy
How is Gexa Energy rated?
Gexa Energy has a 4.9 star rating with 23,942 reviews.
When is Gexa Energy open?
Gexa Energy is closed now. It will open tomorrow at 7:00 a.m.