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Gexa Energy

4.9
  • Houston, TX

About this business

The power to save more than just money. Gexa Energy is committed to keeping our great state of Texas clean for generations to come. That’s why all of our residential plans are now powered by 100% renewable energy at no additional cost to customers. Gexa Energy, LP is one of the fastest growing retail electricity providers in the U.S. Headquartered in Houston; we have served residential and commercial customers in Texas since 2002. As part of NextEra Energy Resources, the world’s largest generator of wind and solar energy, Ge... read more

Location details

601 Travis Street, Suite 1400, Houston, TX, 77002, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.923,942 reviews
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Mark P's profile image
Mark P 
2 years ago

Customer rep was fantastic. Customer “care” rep was frustrating and not helpful. Also, she was hard to understand. 

John S's profile image
John S 
2 years ago

Very helpful so far... I will come back and give 5 stars once I see that my service is working smoothly. 

SHARON R's profile image
SHARON R 
2 years ago

My Sign Up Representative was Samuel. He was very good at explaining the different Rate Options with a clear voice. He took the time to explain any questions I had. I will refer anyone I know, etc to switch or start with Gexa Energy! 

Paulo C's profile image
Paulo C 
2 years ago

Really helpful with the enrollment. Answered all my questions in detail and professionally. 

D. C's profile image
D. C 
2 years ago

Customer service rep (Zafar) understood my concerns, thoroughly reviewed the various options & assisted me in obtaining a suitable plan. Thanks Zafar! 

Victoria H's profile image
Victoria H 
2 years ago

Leo was kind knowledgeable and informative considering me as long time customer of Gexa. Thank you Leo 

Susan M's profile image
Susan M 
2 years ago

My representative was very courteous, efficient, and professional. She made this part of my stressful moving experience a pleasure. I wish this type of service was the norm rather than the exception, and I look forward to being a long-term customer of Gexa Energy. 

RACHEL R's profile image
RACHEL R 
2 years ago

Carlos M***** at Gexa was incredibly helpful and patient on such short notice. Could not recommend more. 

Shika M's profile image
Shika M 
2 years ago

The representative I spoke was helpful I’m new to Texas from Florida. We only have one light company. She walked me through the different plan hopefully you guys are not that expensive. 

Business response:

Thank you, Shika M***! We appreciate your review and for choosing Gexa Energy as your electricity provider. Have a great day and welcome to Texas! 

Frequently asked questions about Gexa Energy

How is Gexa Energy rated?

Gexa Energy has a 4.9 star rating with 23,942 reviews. 

When is Gexa Energy open?

Gexa Energy is closed now. It will open tomorrow at 7:00 a.m.