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Gexa Energy
- Houston, TX
About this business
The power to save more than just money. Gexa Energy is committed to keeping our great state of Texas clean for generations to come. That’s why all of our residential plans are now powered by 100% renewable energy at no additional cost to customers. Gexa Energy, LP is one of the fastest growing retail electricity providers in the U.S. Headquartered in Houston; we have served residential and commercial customers in Texas since 2002. As part of NextEra Energy Resources, the world’s largest generator of wind and solar energy, Ge... read more
Location details
601 Travis Street, Suite 1400, Houston, TX, 77002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Customer service was easy and knowledgable able to answer all the questions
Business response:
Hi Uday, We're so glad to hear you had a great experience!
Thank you Alex C. for the service you provided me today.
Business response:
Hi, Cesar thanks so much for taking the time out of your day to review us. We're so glad to hear you had a great experience!
Jose was great explain everything to me how my plan with solar panel would work. Thank again for help me get the fees waived for being a senior.
Business response:
Thank you, Elaine! We appreciate your review and for choosing Gexa Energy as your electricity provider. Have a great day!
Barbara was very helpful and friendly and got me through the process quickly
I really enjoyed talking to Alex C. Thank you for helping me, Melvina R******.
Business response:
Hi Melvina, thanks so much for taking the time out of your day to review us. We're so glad to hear you had a great experience!
Zafar was quick, knowledgeable, and gave me all the price breakdowns all while being courteous. Great Service!!
Business response:
Hi Timothy, thanks so much for taking the time out of your day to review us. We're so glad to hear you had a great experience!
The call started well but at some point seemed like the agent was in a hurry in trying to end the call. I still had some questions but it was hard keeping him on the call. His hurry was such that when I interrupted him trying to end the call because I needed a letter of service sent to my email, he sent me four copies with someone else’s information. I’m a new customer so I really hope that the actual service isn’t this bad.
Business response:
Thank you for providing your feedback and letting us know about this issue, Divino. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at customercare@gexaenergy.com with the name on your account, account number or service address, and the best phone number and timeframe to reach you, and we'd be happy to help you out.
Spoke with Barbara H to switch to Gexa as my electricity provider, everything was easy and smooth, great customer service.
Alex C with Gexa was wonderful. I was looking for a new service set up because of a move and he went through the two best plans for our situation. He was informative, pleasant, patient -- he made it so very easy. And the plans are all green which makes me happy!
Business response:
Thank you Anne! We appreciate your review and for choosing Gexa Energy as your electricity provider. Have a great day!
Frequently asked questions about Gexa Energy
How is Gexa Energy rated?
Gexa Energy has a 4.9 star rating with 23,942 reviews.
When is Gexa Energy open?
Gexa Energy is closed now. It will open tomorrow at 7:00 a.m.