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Gexa Energy
- Houston, TX
About this business
The power to save more than just money. Gexa Energy is committed to keeping our great state of Texas clean for generations to come. That’s why all of our residential plans are now powered by 100% renewable energy at no additional cost to customers. Gexa Energy, LP is one of the fastest growing retail electricity providers in the U.S. Headquartered in Houston; we have served residential and commercial customers in Texas since 2002. As part of NextEra Energy Resources, the world’s largest generator of wind and solar energy, Ge... read more
Location details
601 Travis Street, Suite 1400, Houston, TX, 77002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I had a nice experience, I spoke with Zafar today, However I called two other times and I received good customer each time I spoke with a representative, I look forward to doing business with Gexa Energy.
Great rate, and hopefully good information. I will find out in 30 days.
The customer service was very good. The request for a plan and sign up was fast.
Fabulous work by the young man , who helped me out. So informative and never condescending.
My rep did a great job. The whole process was quick and easy.
Getting set up with Gexa was difficult. The customer service representatives were not helpful, and I had to call back multiple times to ensure that my electricity would be available when needed. The representative that initially signed me up (with the incorrect date) was not helpful in explaining the plan I was being signed up for, which included a smart thermostat (and seemed somewhat annoyed by my having questions). He also spoke very quickly, so that I had to ask him to slow down several times. Of the available plans that... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Alex Tramel We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us customercare@gexaenergy.com and we'd be happy to help you out.
Thank you Alex C. for taking care of me! You are awesome. You renewed my service without any interuption!
Alex c. Muy buena atención al cliente muy esplicatorio en el contrato un servicio exelente de parte de el y la compañia gexa energy gracias a todos
Had a very positive customer experience, the service agent made sure to take the time to help and resolve all my concerns. Provided me with great plan options.
Frequently asked questions about Gexa Energy
How is Gexa Energy rated?
Gexa Energy has a 4.9 star rating with 23,943 reviews.
When is Gexa Energy open?
Gexa Energy is closed now. It will open tomorrow at 7:00 a.m.