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Gexa Energy

4.9
  • Houston, TX
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About this business

The power to save more than just money. Gexa Energy is committed to keeping our great state of Texas clean for generations to come. That’s why all of our residential plans are now powered by 100% renewable energy at no additional cost to customers. Gexa Energy, LP is one of the fastest growing retail electricity providers in the U.S. Headquartered in Houston; we have served residential and commercial customers in Texas since 2002. As part of NextEra Energy Resources, the world’s largest generator of wind and solar energy, Ge... read more

Location details

601 Travis Street, Suite 1400, Houston, TX, 77002, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.920,082 reviews
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Paula L.'s profile image
Paula L. 
on Birdeye

3 years ago

My call was a great customer experience. He was very knowledgeable and kind. I wish all my interactions with customer service were this easy and polite. 

Connie E.'s profile image
Connie E. 
on Birdeye

3 years ago

Good job and very polite person 

Donna C.'s profile image
Donna C. 
on Birdeye

3 years ago

Awesome job!!! 

Business response:

Hi Donna, thanks for your feedback! We would love it if you would leave us a review on Google or BBB. Just click the link in the text message you received above. Thanks for being a valued Gexa customer. 

REMINGTON R.'s profile image
REMINGTON R. 
on Birdeye

3 years ago

Silvia was very helpful and found a great plan that fit my usage. I used Green Mountain Eneergy before and my cost continued to go up. I was even told when they tried to get me to resign that "I wouldn't find a better rate somehwere else". Well Gexa proved them wrong! Thanks Silvia! 

Business response:

Hi Remington, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboa... read more

Victor M.'s profile image
Victor M. 
on Birdeye

4 years ago

Great knowledge calm people. Keldron, was very ambitious and helpful. 

Business response:

Hi Victor, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard ... read more

Dawn J.'s profile image
Dawn J. 
on Birdeye

4 years ago

Keldron was very knowledgeable and friendly. 

Business response:

Hi Dawn, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard wi... read more

Ryan J.'s profile image
Ryan J. 
on Birdeye

4 years ago

Keldron was amazing. He answered all of our questions and made the process super simple and transparent. 

Business response:

Hi Ryan, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard wi... read more

Dennis M.'s profile image
Dennis M. 
on Birdeye

4 years ago

I could not be more pleased with my agent (Keldron). He was pleasant, helpful, genuinely concerned about my needs, and offered words of encouragement for today's troubled times. A good man. Thank you. 

Business response:

Hi Dennis, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard ... read more

Josh S.'s profile image
Josh S. 
on Birdeye

4 years ago

Keldron did a great job with my new service. A much better experience than my previous service request. 

Frequently asked questions about Gexa Energy

How is Gexa Energy rated?

Gexa Energy has a 4.9 star rating with 20,082 reviews. 

When is Gexa Energy open?

Gexa Energy is closed now. It will open on Wednesday at 7:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com