This profile has been claimed by the business owner or representative.
Glyde
- Mobile Phones
- Florham Park, NJ
About this business
Location details
11 Vreeland Road, Florham Park, NJ, 07932, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible service & I will never is use it again I sold my iPhone 6 on Glyde which seemed to go well until I received email after email saying that I hadn't taken the iPhone off of my iCloud which was true with the first email but after I REMOVED IT I continued to receive emails saying that the buyer was still unable to use iPhone because of the iCloud which I went back 3 times & checked & it was no longer attached to my iCloud. After the money finally posted I didn't reply back to anymore emails because it was not on my iClo... read more
DO NOT BUY FROM THIS SITE!!!!!!!!!! Read the other 1 star reviews. I can confirm that they are all 100% true and accurate. I too made the mistake of ATTEMPTING to purchase a discounted ($306.05), 64 GB, Nexus 6P from this company on 12/27/2016. The money was taken from my account and held by Glyde on 12/27/2016. That was the ONLY expedient part of the buying process. They originally noted that I would receive the phone between 1/4 - 1/6. Three days later, that information was changed to "Seller to receiving shipping kit on 1... read more
Business response:
Hi Mark. I am very sorry about this delay. We can check on the order now if you reply here with the order number. Shipping times around the holidays can delay these things, but you should have certainly received the item by now. Please let me know the order number and I'll get back to you right away. Thanks again.
Unprofessional I found out about this site online and thought it would be an efficient way to sell all of my old video games. I listed all of them on 12/18/16 and waited for them to be sold. Within the first couple of days, two games were sold and I was told I would receive a shipping kit by 12/24/16. It is now 1/1/17 and they still haven't sent me the shipping kit. Now they're emailing me saying that I have 48 hours to ship my item or I'll have to pay a late fee. I was pissed. How can I ship my item when they haven't even g... read more
Business response:
Hi Dani. I am so sorry about the late kits. We had a recent issue with kits and USPS during the holidays and it has been address now. We hope you will give us another chance.
Worst site ever!! Well.... Listed a Moto X for sale. Didn't sell at first price..They sent me an email advising me to lower the price... went to site and could not access any way to find my phone and price!!!... I am not a neophyte.. spent 30 minutes trying every way under the sun.. Finally got to my Account Page..... "You Have No Items Listed".... Ha Ha Ha... Hope those two Mooks from eBay Motors ,who are the Founders, watch their stock options sink like their prospects to be a Unicorn. BWAAAhhaaaahaaa.
Business response:
Hi Peter. This is Brian from Glyde's customer service team. I am very sorry to hear about the frustrating experience. I can check on this item and see if it is properly listed. Can you email us at service@glyde.com from the email address associated with your account? Thanks again.
Stay away This site was recommended to me. What a joke! Sellers and buyers beware, They continue to state you are cancelled because of fraud, I'm beginning to think they are a fraudulent company. If you give them all of the required extra credit card information be sure to watch your statements carefully. Sellers go to eBay or some other site ,anything is better than the hassle you will get from these jokers.
Business response:
Hi Fran. Thanks for the feedback regarding our fraud prevention policies. We want to make it as easy as possible for you to purchase, while also making sure you are you and your payment processes correctly. If you can, please email us at service@glyde.com with your order number or reply with it here. I can check on why the order was cancelled and help you re-order if you would like to give us another try. Thanks again.
Shipping kits arrived over a week late. Glyde then canceled orders and charged me. It seems like an easy and pain free service up front, but they don't care about screwing over sellers. Ive stopped playing video games and didn't feel like making 100 trips to the usps so I listed them all on glyde.com. Every single sell I've made has had the shipping kit arrive over a week late. Glyde apparently doesn't track their shipping kits en route to the seller because I get multiple emails stating that my orders are late and that I ne... read more
Business response:
Hi Josiah. This is Brian from Glyde's customer service team. I am very sorry about the delayed kits and we will work to make this process faster and the kits trackable. If you are able to reply here with the order numbers that this happened, I can make sure you are refunded for the shipping kit cost and that these have no negative effect on your account. Thanks again.
Horrible I order an S5 phone for my grandson on 11/3. The order went thru and it said I would be delivered by 11/8 to 11/10. Its now 11/15 and still no phone. The shipping number given to me has been saying no status. I have sent several emails and all I get is that the item shipped and allow 48 hrs for post office to note shipping. Now on 11/14 the status changed to Pre shipment info sent to USPS, USPS is awaiting package. I don't recommend using this company ever !!! Save yourself the grief of dealing with email responses ... read more
Uh...I'd like to buy a phone? I've tried two purchases with Glyde.com, and neither one has worked. For the first one, right after I ordered it, they asked me to verify my credit card information in an email. I did that, then heard nothing back for about 2 weeks, despite sending them 6-7 emails during that time. Then I simply got an email saying it was cancelled without telling me why. For the second order, which was just a few days ago, I ordered a phone using a different credit card, and a few days later, they cancelled it ... read more
Business response:
Hi Drew. This is Brian from Glyde's Customer Service Team. I am very sorry to hear about the holds on the account and the processing issues. If you can tell me the order number on one your order attempts here or through private message, I can personally check on any issues and make sure your account is opened. I can also look into the delay in response. We do our best to respond to each email within 48 hours and the wait you report here is certainly unacceptable. Thanks again.
My Account On Hold right now for 2 days ! Many Order Pending ,No Glyde email reply yet my account was on hold right now i have many orders pending couldnt access my account , please check it and reactivate my account name Luan Luu 1 of my order to find my account ! order # *******417
Frequently asked questions about Glyde
How is Glyde rated?
Glyde has a 3.5 star rating with 907 reviews.
When is Glyde open?
Glyde is closed now. It will open on Monday at 9:00 a.m.