Goldorado Animal Hospital

Jaime H. 

on Yelp

4 years ago

This is a sad review because the Doctors are great! But the customer service sucks and the manager is very unprofessional! I called and asked if they could give me post op instructions for my kitty after he had minor surgery and the girl on the phone told me she didn't have time and my husband would just have to listen when he picked our kitty up. I couldn't believe it! Then they sent us to collections for unpaid puppy plan which was not true and said they tried to get ahold of us, which we never heard anything, it came down... read more

Martin T. 

on Yelp

4 years ago

On 1/3 I brought my 15 year Minpin mix Fergie with Diabetes to see Dr Miller about giving her some Meds for incontinence. Fergie was about 4 pounds light that her last visit. At the time DR Miller did an exam on her and thought she was healthy enough to be put on Proin. I gave Fergie her 1st dose that night. the next morning she threw up the last nights dinner. We contacted DR Millers office that day and they told us to only give Fergie the Proin once a day. Fergie would continue to eat her meals and throw them up about 12... read more

Lori Y. 

on Yelp

4 years ago

I started taking my cats to Goldorado in 2016. The staff, DVMs and VRTs were great. The front desk people were very courteous and professional. Now in 2022, I am taking my cats to a new vet clinic. Since Dr. Barnes retired things have gone downhill. Dr. Miller is great, but the current front desk people are extremely rude, egotistical and unprofessional. Especially Leah and Rebecca. Over the course of a lifetime having pets, I have never known such rude front desk people. They always act like it's a big hassle whenever I ca... read more

Christine O. 

on Yelp

4 years ago

Went to Goldorado because Dr. Barnes, since retired, saved my cat's life last year. Went for a check up for my kitty, which included blood and urine labs. Total cost was $1100! 2 of the labs were not very common, they have to be shipped to another location, but I have since found out that this pricing is still ridiculous. Sorry Goldorado, I can no longer afford to come here. 

Randy J. 

on Yelp

4 years ago

Shady. The funny part about your response is the fact that I've been in there two months earlier and it was in the middle of a pandemic and you were allowing people coming in with a mask on and it was just fine The why you do it now it creates a lot of miss trust in what's going on I started going to another local vet and they are not doing it that way it's your loss I was using you for my pets for quite a while 

Callista M. 

on Yelp

4 years ago

Absolutely terrible service. Dr. Christine Gerst tried to get me to pay for xrays, and basically IV fluids for my "pretty dehydrated" puppy, but never once offered him water the entire time he was there. If he was so dehydrated, wouldn't you do the bare minimum as a doctor instead of letting him sit there and get MORE dehydrated? He was only overfed but she never gave us a diagnosis. Dr. Gerst tries way too hard to scare her customers into paying the absolute most. She was absolutely no help and did not even give proper care... read more

Cory P. 

on Yelp

5 years ago

Consumer beware!!! This is the worst facility I have ever been to, PERIOD!!! I had been boarding my dog at Golderado since he was a puppy, (almost 4 years)... as well as having his immunizations and nails/bath done as well. First of all... let me say up front that if you want your bill stacked and padded with unnecessary charges and services, then this is the place for you. This business is a complete scam. Don't let the fake smiles fool you. Where to start... aside from the fact that they stack unnecessary services and char... read more

Jennifer H. 

on Yelp

5 years ago

I have been a loyal client of Golderado Animal hospital for over 20 years. It is so disappointing how horrible the customer service is now, and how surly and rude the staff is, especially Kate and Leah. Too bad Dr. Barnes and his staff are no longer there - it certainly is not the family pet-friendly place it used to be. Looking for another vet. 

Lynn H. 

on Yelp

5 years ago

Unfortunately I have to say that the staff has been so rude to me I've switched vets. Now I've been asking for my pets medical records and they refused to forward them. I feel bad for the doctors because the staff is ruining their business in my opinion. When I was there I noticed that they were very quick to go to very expensive procedures as compared to other vets who would try to solve the problem in a more reasonable way.