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Herb Gordon Nissan
- Silver Spring, MD
About this business
Herb Gordon Nissan, a Nissan dealer in Nissan Silver Spring, Maryland was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Nissan cars, trucks, and SUVs. Our Silver Spring Nissan dealership is one of the premier Nissan dealers in Silver Spring, Maryland, and in the state of Maryland period. Our commitment to customer service is second to none. We offer one of the most comprehensive Nissan parts and Nissan service departments in the city of Silver Sp... read more
Location details
3131 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Marcus was excellent and professional in dealing or interacting with me. I appreciate his approach in trying to provide service. I was told the job would take 4 hours: however, it was completed under three hours.
Business response:
Thank you for your positive star rating. We hope you try us again so we can make your next visit even better!
It's never fun to have to take your car in when there's an issue. In the past, I've felt miss handled, drug along and then I get to pay for it too. When a familiar sound started happened several months after getting it fixed, I had to find a new service department to take a look at it. (Also, I had just moved too. So I had to find a new dealership as well) The drop off experience was surreal, people there saying hello. Being friendly, smiling. My experience has been to be left standing around until someone decides to come ov... read more
Business response:
Thank you for sharing this detailed feedback about your experience with our service department. We are delighted Lynn and Jared delivered such a great experience and that you will be returning to see us for your future service needs. We're looking forward to your next visit with us!
found Bruce Kim to be very knowledgeable about the vehicle, its features and options. Very helpful during the whole process, would definitely return for next vehicle.
Business response:
We are so pleased you enjoyed your visit to Herb Gordon Nissan! Please don't hesitate to reach out to us if there's anything more we can do! Safe travels!
Great customer service and incentives for students and recent grads. If you are looking to stay within budget and get a new car this place is for you . Sales staff and financing staff are honest and helpful with giving informative advice to help you make the best purchase. Bruce the internet sales person is also a good contact here , he gives the best advice & will negotiate for you!
Business response:
We're happy you found our staff to be so supportive during your experience here at Herb Gordon Nissan. Congratulations on your new car, and please don't hesitate to call or stop by if there is ever anything that we can do for you!
Peter is a great salesperson, a good man, and friend. We bought our first family car from Peter. For second car We didn't think twice. We called Ben and he arranged everything for us. He has always shared fair comments about our choice. Thanks, Ben again.
Business response:
Hi Durul, thank you for taking the time to leave a review for us at Herb Gordon Nissan. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!
I have been with Nissan for roughly 6 years, working on years 7-9 now. I love every Nissan I have driven. Although, I think my new Rogue is my favorite so far! Bruce Kim has always helped me find the perfect vehicle for mine and my family's needs. He is extremely quick in responding via messages or email. Always helps point you in the best possible direction. I cannot recommend him any higher than I already do. He is amazing. If your looking for to buy or lease, go to Herb Gordon Nissan and ask to speak with Bruce Kim, you'l... read more
Business response:
Alexis, we are so pleased you enjoyed your visit to Herb Gordon Nissan! We are glad Bruce goes above and beyond for you! Please don't hesitate to reach out if there's anything additional we can do for you.
I called into Herb Gordon regarding gettinf my brakes fixed. Chase told me to come on in and overextended himself to me. This is the best customer service I receiced from a Nissan dealership so far. I will be returning when my car needs to be serviced.
Business response:
Hi Tatyana, thank you for taking the time to leave a review for us at Herb Gordon Nissan. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
when I dropped off my car I was attended immediately. The staff was very friendly, my car was done by the time they said it would be
Between Jim Porter and Lynn Fritz, I have always been treated with great respect, courtesy and professionalism. When I am ready for a new Altima - all I have to do is let Jim know and Lynn is right there to take care of the service needs. I have been coming to this same dealership since my very first Altima in 1995. For Service, Lynn is direct, professional and explains what needs to be done and what her team is going to do. She summarizes for me immediately before I pay the bill. She knows me and my driving habits - "more m... read more
Frequently asked questions about Herb Gordon Nissan
How is Herb Gordon Nissan rated?
Herb Gordon Nissan has a 4.9 star rating with 2,399 reviews.
When is Herb Gordon Nissan open?
Herb Gordon Nissan is closed now. It will open at 11:00 a.m.