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Herb Gordon Nissan
- Silver Spring, MD
About this business
Herb Gordon Nissan, a Nissan dealer in Nissan Silver Spring, Maryland was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Nissan cars, trucks, and SUVs. Our Silver Spring Nissan dealership is one of the premier Nissan dealers in Silver Spring, Maryland, and in the state of Maryland period. Our commitment to customer service is second to none. We offer one of the most comprehensive Nissan parts and Nissan service departments in the city of Silver Sp... read more
Location details
3131 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Excellent Customer Service " I purchased my Xterra in 2010 and I have always had my vehicle serviced here. Lynn, is simply AWESOME!!! She is always smiling, and is very pleasant. She will double check the order and if she made a mistake, she owns it. You don't find too many service reps like that. She is honest with me as to what I need now or if something can wait. For 7 years Lynn has been my service rep and as long as I have my vehicle I will continue to go to her.
Business response:
Thank you so much for sharing your response to Lynn's outstanding customer service! We will be sure to share your kind comments with her. We value your business, and we look forward to your next visit!
"Great Experience" I was greeted by a Service Advisor Grant King at my appointment time. My wait was shorter than I expected. Very much appreciated. Thank you.
Business response:
Charles, we are happy to hear that Grant was able to assist you! We look forward to your next visit! Take care!
I was greeted by a Service Advisor Grant King at my appointment time. My wait was shorter than I expected. Very much appreciated. Thank you.
I purchased my Xterra in 2010 and I have always had my vehicle serviced here. Lynn, is simply AWESOME!!! She is always smiling, and is very pleasant. She will double check the order and if she made a mistake, she owns it. You don't find too many service reps like that. She is honest with me as to what I need now or if something can wait. For 7 years Lynn has been my service rep and as long as I have my vehicle I will continue to go to her.
Jarred did a fantastic job explaining the process and the expected wait time. He was just great! I look forward to continuing getting my car serviced at this location.
Service advisor Chase, is always honest and always deliver as promised. He ensured that I was informed regarding discoveries related to the servicing of my car
Business response:
We are pleased to hear that Chase always takes such good care of you! Please let us know if there is anything else we can do for you; we are more than happy to help!
MY HERB GORDON NISSAN FAMILY IS THE GREATEST. THEY TAKE CARE OF THERE CUSTOMERS LIKE THEY WERE FAMILY WHEN YOU GO INTO THERE AUTOMOBILE SHOP AND YOU ARE TREATED LIKE ROYALTY. I WOULD’T TRADE THEM FOR NO ONE.
Business response:
We appreciate you leaving this wonderful review, Wanda! We're so glad that our staff always takes such great care of you! We look forward to seeing you again in the future! Take care!
Bought a 2017 Nissan Pathfinder from Jacob Burns who was friendly & easy to deal with. Also talked with Musa Faal the Sales Manager who was also friendly and accommodating. After we purchased the vehicle we noticed a chip in the windshield. We called and Jacob told us to bring the vehicle in for repair. When it was determined that the crack could not be repaired Musa had the windshield replaced at no charge to us. We were very pleased with the whole process and will definitely refer our friends and family to Herb Gordon Niss... read more
Business response:
Hi Brian, thank you for taking the time to leave a review for us at Herb Gordon Nissan. We're happy that our team could meet your expectations! Congratulations on your new 2017 Nissan Pathfinder! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Herb Gordon Nissan service department people are very caring and attentive. I would definitely recommend them. The sales department people are very nice as well.
Business response:
Hi, we are so pleased you enjoyed your visit to Herb Gordon Nissan! Thanks again for the recommendation, and have an amazing day!
Frequently asked questions about Herb Gordon Nissan
How is Herb Gordon Nissan rated?
Herb Gordon Nissan has a 4.9 star rating with 2,399 reviews.
When is Herb Gordon Nissan open?
Herb Gordon Nissan is closed now. It will open at 11:00 a.m.