This profile has been claimed by the business owner or representative.
Herb Gordon Nissan
- Silver Spring, MD
About this business
Herb Gordon Nissan, a Nissan dealer in Nissan Silver Spring, Maryland was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Nissan cars, trucks, and SUVs. Our Silver Spring Nissan dealership is one of the premier Nissan dealers in Silver Spring, Maryland, and in the state of Maryland period. Our commitment to customer service is second to none. We offer one of the most comprehensive Nissan parts and Nissan service departments in the city of Silver Sp... read more
Location details
3131 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
The service is fantastic. Lynn always does an amazing job. She takes care of everything and always follows up to make sure you’re 100 percent satisfied. 5 star rating
Business response:
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Herb Gordon Nissan. Please don't hesitate to reach out if there's anything additional we can do for you.
I arrived at the dealership without a maintenance appointment (my day off work). My car was taken in right away, which I was thankful. The young man who assisted me gave me a status report about an hour into my Nissan Rogue's 20,000-mile maintenance checkup. This is my 4th Nissan from Herb Gordon Nissan, and I have never received anything but excellent service! This dealership doesn't disappoint!
Business response:
We're happy to hear we could get you back on the road with confidence! Thank you, and have a fantastic day!
This is my 5th Nissan and I have been to this dealership for years. I keep coming back, so that should say something. Keep it up.
Business response:
Thank you so much for the positive review! We're happy to hear that we've consistently earned your trust in our business! Please let us know if there is anything else we can do for you; we are more than happy to help!
I always come back to this particular dealership for service as well as purchasing a new vehicle. I have bought my 3rd Nissan from Herb Gordon and will continue to do so.
Business response:
Thanks for your feedback! We're happy you had a great experience purchasing your 3rd Nissan with Herb, and we look forward to seeing you again in the future!
I have been coming here for years and hope to continue for many, many years! I usually make an appt with my team, but had an emergency and was treated very well. I can't be happier. I won't go anywhere else.
Business response:
Thank you for your loyalty to Herb Gordon Nissan! We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!
When I need to bring my car in for service, I call to make an appointment. From the moment I speak to an employee (a very warm greeting!) to the time they complete the work, I have received nothing but friendly customer service and professional service to my SUV. I wait for my SUV and the bathroom is always clean.
Business response:
Reviews like this give us motivation and help us ensure we provide high-quality care. We are happy to get your SUV back on the road! Please let us know if there is anything else we can do for you; we are more than happy to help!
Chase was very professional. I called and he was able to get me in right away. My car was serviced in a timely manner. Great experience overall.
Business response:
Thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!
The entire team is so helpful every time I have a concern. Chase is the ultimate team lead, EVERY concern is addressed and he ensures I am satisfied. The staff here are AWESOME. I have 3 other dealerships i can go to for repairs but I drive from Capitol Heights, ND to Silver Spring.
THE SERVICE AND CUSTOMER SERVICE WAS EXCELLENT. LYNN EXPLAINED THE ISSUES WITH MY CAR SO THAT I COULD UNDERSTAND AND ANSWERED ANY OF MY QUESTIONS WITH HER PROFESSIONAL EXPERTISE.
Business response:
We are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.
Frequently asked questions about Herb Gordon Nissan
How is Herb Gordon Nissan rated?
Herb Gordon Nissan has a 4.9 star rating with 2,399 reviews.
When is Herb Gordon Nissan open?
Herb Gordon Nissan is closed now. It will open at 11:00 a.m.