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Herb Gordon Nissan
- Silver Spring, MD
About this business
Herb Gordon Nissan, a Nissan dealer in Nissan Silver Spring, Maryland was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Nissan cars, trucks, and SUVs. Our Silver Spring Nissan dealership is one of the premier Nissan dealers in Silver Spring, Maryland, and in the state of Maryland period. Our commitment to customer service is second to none. We offer one of the most comprehensive Nissan parts and Nissan service departments in the city of Silver Sp... read more
Location details
3131 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
As a long-term and repetitive customer of Nissan products, we have come to expect nothing but the best in Customer Service and that is exactly what we experience in this new lease arrangement. The staff, as always, was very professional and made the transition from Infiniti product to a new Nissan product was smooth, effortless and most accommodating. We will continue our relationship with Her Gordon Nissan and expound our satisfaction with friends, colleagues and family when they have an opportunity to purchase/lease or ser... read more
Business response:
Thanks for the great feedback. We're happy our team has delivered fantastic customer service and ensured a smooth transition from your Infiniti to your Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jarred was very nice, explained everything well that needed to be done, and now my car is fixed and running smoothly. I thank Jarred, everyone who worked on my car, and the nice lady at the payment counter.
Business response:
Angela, we're happy Jarred delivered great service for you. Please don't hesitate to reach out if there's any more we can do!
I hadn't purchased a car in 11 years and was dreading the experience--the whole time-wasting, sometimes disingenuous, back and forth, "let me check with my manager" experience. I was so adamant about avoiding this, that I was considering purchasing a car online and having it delivered to my front door in order to avoid all unnecessary interactions. But since I needed to see and sit inside of a potential new car before buying it, I decided to take one day and visit five dealerships from Baltimore to Silver Spring. Boy am I gl... read more
Business response:
Hi Joseph, thank you for taking the time to leave a review for us at Herb Gordon Nissan. We're happy that Joseph could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I came to Herb Gordon following Jarred Brown from Reedman Toll. Jarred continues to be a wonderful service advisor and our van is in great hands.
Business response:
Bob, we are glad to hear Jarred always takes such great care of you and your van! We look forward to your next visit! Take care!
Great service! Marcus was very communicative and helped tremendously in getting everything with my car ready to go. Also all the staff members were very welcoming and helpful. Overall great service and I would highly recommend this location to any Nissan user.
Business response:
Thank you for sharing your positive experience working with Marcus and our team! Please don't hesitate to reach out if there's anything additional we can do for you.
I would give more stars but in the past I have has horrible experience at this dealership in service and sale. This was the best!
Business response:
Hi, thank you for the 4 star rating you gave us! We are always trying to find ways on how we can improve! We hope you have a great day!
Brought my car in to have tires replaced; Lynn Fritz was extremely helpful; Tire were replaced and balanced in very reasonable time frame and car drives very smoothly. Lynn always makes sure all service was performed to my satisfaction. Great job & thank you.
Business response:
Good morning! Thank you so much for your kind comments. Herb Gordon Nissan is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again for the highly praised review.
When my engine warning light came on, I drove immediately to Herb Gordon and was greeted by Jarred Brown. He was extremely helpful and remembered my car history without looking it up. He advised me exactly what the repair would entail, and we set an appointment for the following week. Jarred was there as I arrived for the appointment and told me approximately how long the work would take. It was a fast 24-hour span that included a loaner car. The car runs perfectly now thanks to the terrific mechanics at Herb Gordon, and it ... read more
Business response:
Joe, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!
A wonderful experience thanks to Marcus and Tiffany thank you I will alway use this dealer because they made me feel at home thank you
Business response:
Hello! We are so glad to hear about your positive experience with Marcus and Tiffany. Please don't hesitate to reach out if there's anything additional we can do for you.
Frequently asked questions about Herb Gordon Nissan
How is Herb Gordon Nissan rated?
Herb Gordon Nissan has a 4.9 star rating with 2,399 reviews.
When is Herb Gordon Nissan open?
Herb Gordon Nissan is closed now. It will open at 11:00 a.m.