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Herb Gordon Nissan
- Silver Spring, MD
About this business
Herb Gordon Nissan, a Nissan dealer in Nissan Silver Spring, Maryland was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Nissan cars, trucks, and SUVs. Our Silver Spring Nissan dealership is one of the premier Nissan dealers in Silver Spring, Maryland, and in the state of Maryland period. Our commitment to customer service is second to none. We offer one of the most comprehensive Nissan parts and Nissan service departments in the city of Silver Sp... read more
Location details
3131 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Bruce immediately responded back to my email inquiry. He didn’t waste our time and play the usual games that car salespersons play with customers when they are trying to purchase a vehicle. We crunched the numbers over the phone. I told him to get the vehicle cleaned up and we would be there shortly with a check and cash to pick the vehicle up. NO HIDDEN CHARGES OR ADDITIONAL FEES WHEN WE GOT THERE! This was our 5th Nissan vehicle, and based on this experience with Bruce, we would purchase another vehicle from him and recomm... read more
Emilio was a top notch salesman. He was professional and made my experience easy and enjoyable. This was my first new car purchase and felt it went smoother than I expected.
Business response:
Congratulations on your first new car! We're so glad to hear that you received such excellent customer service! If there is anything additional that we can do for you, please let us know! Take care!
Got in and out quite easily as promised,had a 5 yr old grandson who can easily get restless, so the promptness really helped. It was very nice of the employees to offer free donuts and snacks
Business response:
Thanks for your review! We're so glad to hear that you had such an excellent experience at our dealership! If you have any further questions, please give us a call. We're always happy to help!
The service representatives are nice and attentive. Good people means good service and good dealer. I found a piece of plastic cover (maybe 5 inch by 10 inches big) on the passengers side of the car after the last service on the mat. I asked if they could look if it fell from under the glove compartment or something. They said the car wasn't missing anything and it didn't belong to the car. I say either they are wrong or the technician put that piece from another car and left it in my car? I am not as worried but still a big... read more
Business response:
We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Herb Gordon Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Lynn is always a pleasure to deal with, I specifically ask for her when making an appointment! The previous visit I had work done and the mechanic (forgot his name but was awesome) showed me the problems an recommended what should be done or could happen. Was professional and thorough helping make my decision to have the work done at Herb Gordon.
Business response:
Hi, thank you for taking the time to leave a review for us at Herb Gordon Nissan. We're happy we could meet your expectations and hope to be of service to you again in the future. Best wishes, Herb Gordon Nissan
Quick diagnosis. Problem quickly repaired and delighted the warranty was stlll applicable. I appreciated getting to speak directly to the mechanic. Courteous, professional, and not dismissive.
Business response:
Hi Valeta, we are very happy to have provided you with such a positive experience and get you back on the road in a timely manner! Feel free to reach out to us if you need anything. Have a wonderful day!
Customer service is great. Chase and Grant are very friendly and helpful. And it's great to have donuts while waiting for my car to be serviced.
Business response:
Thank you so much for the positive review! Chase and Grant will be glad to hear about your kind words and five stars. We are always more than happy to assist you if anything else comes up. Take care!
The service was very good. I had an 8 AM apt. and they were right on time. They provided an overview of what they were planning on doing and then listened politely to my other request. The service was done quickly and the service advisor explained their work sheet and the cost to me which was very reasonable.
Business response:
We are so pleased you enjoyed your visit to Herb Gordon Nissan! We pride ourselves on fast efficient service and we're glad to hear your experience reflected this! Please don't hesitate to reach out if there's anything additional we can do for you.
Akeem was very helpful. This was the best experience I have had in buying a car. Bruce was helpful in providing an estimate for the car. It was exactly what we paid.
Business response:
Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new car, and please don't hesitate to call or stop by if there is ever anything that we can do for you!
Frequently asked questions about Herb Gordon Nissan
How is Herb Gordon Nissan rated?
Herb Gordon Nissan has a 4.9 star rating with 2,399 reviews.
When is Herb Gordon Nissan open?
Herb Gordon Nissan is closed now. It will open at 11:00 a.m.