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Hollywood Feed

4.9

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Madison, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more

Location details

419 John Henry Wy, Suite G, Madison, AL, 35757, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.91,154 reviews
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Kay C.'s profile image
Kay C. 
on Birdeye

a year ago

Helpful staff 

Ginny B.'s profile image
Ginny B. 
on Birdeye

a year ago

Very helpful and friendly employees 

Matthew P.'s profile image
Matthew P. 
on Birdeye

a year ago

I did not catch the name of the gentleman that assisted me, but he was super helpful, the store was clean and organized, and I enjoyed my shopping experience. 

Business response:

We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University a... read more

David D.'s profile image
David D. 
on Birdeye

a year ago

Great customer service 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more

Brittni G.'s profile image
Brittni G. 
on Birdeye

a year ago

Fantastic customer service and expertise with recommendations for my food allergy pup! Very impressed. 

Business response:

Brittni, Thank you so much for your positive review! We are so happy we were able to help you find a great food for your furbaby. Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public so that users can view resources and training c... read more

Anne H.'s profile image
Anne H. 
on Birdeye

a year ago

Very nice groomer and store employee 

Business response:

We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.ho... read more

Mikayla R.'s profile image
Mikayla R. 
on Birdeye

a year ago

Best customer service! If you need anything they will help you with a smile. 

Business response:

Thank you Mikayla for the kind words! We appreciate your continued support! This store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank you for bein... read more

Nicole W.'s profile image
Nicole W. 
on Birdeye

a year ago

Great staff who are always helpful! I trust them for my pets well being. 

Business response:

Thank you Nicole for the wonderful review! Our Madison store has an awesome team and we are grateful to have them in our store! We are happy that they were able to give you the best customer service and help you find the best products for your fur-baby. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon! Taylor M. Customer Service Hollywood Feed Be sure to ... read more

Andrea D.'s profile image
Andrea D. 
on Birdeye

a year ago

Great service and knowledgeable staff. 

Business response:

Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public so that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedba... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 1,154 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.