419 John Henry Wy, Suite G, Madison, AL 35757 United States
https://locations.hollywoodfeed.com/al/madison/419-john-henry-wy.html
Hollywood Feed is a natural and holistic pet specialty retail store in Madison, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
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3 months ago
Thank you for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our store! We think they're awesome too. You and your fur baby are like family to us and we're happy you have allowed a great connection with our team. Our groomers love to make every pet look and feel like royalty and we're thrilled to know that they have met your expectations! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
3 months ago
A 5-star review from a 5-star customer! Thank you for the great feedback, Jennifer! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
3 months ago
We're so glad to hear you're enjoying our Curbside Pick-up service!! We’re thrilled to hear that you are also pleased with our customer service. Thank you for providing us with awesome feedback about this service! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
3 months ago
Thank you Richard for this feedback. Our Clift Farm store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with us at bark@hollywoodfeed.com so we can make improvements. We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon. Bryan Y. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
3 months ago
Thank you for reaching out to us. I am so sorry for your experience. I am escalating this complaint to our Operations Manager. The scent is from a scented oil machine that we use company wide, and every store has one. This is to keep away different pet odors out of stores. Our regional managers do store inspections every month and one of the items to be checked is the scent machine. Your complaint has been sent to the Operations and Regional Manager of this location. If you would like to reach out to the Regional Manager, Joy Varden, by email you can do so at joy@hollywoodfeed.com. However, thank you for the kind words and the 4-star review! Again, we are very sorry for your less than exemplary visits, and hope that you will continue to shop at Hollywood Feed.
3 months ago
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
3 months ago
Jan, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
3 months ago
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
4 months ago
Thank you for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Madison store! We think they're awesome too. You and your fur-baby are like family to us and we're happy you have allowed a great connection with our team. Our groomers love to make every pet look and feel like royalty and we're thrilled to know that they have met your expectations! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!