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Hollywood Feed
- Pet Stores
- New Albany, OH
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in New Albany, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood... read more
Location details
160 West Main, Suite C, New Albany, OH, 43054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Came in to buy my usual dog food and was greeted immediately as well as thanked for my purchase. Always feel appreciated here.
Business response:
Thank you for your kind words, Stafford! We're glad to hear that you had a positive experience at Hollywood Feed and that you feel appreciated. We strive to provide excellent customer service and we're happy to have met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out to us at (614) 933-3070.
They are always so friendly and helpful. I’m always greeted when I walk in and asked if I need out to my car. Great service!
Business response:
Thank you for your kind words, Kat! We're delighted to hear that our team at Hollywood Feed provided you with friendly and helpful service. We appreciate your support and look forward to serving you again soon.
loved this store! so much my dog would love!
Business response:
Kayla, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the great services we offer, the quality products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon at Hollywood Feed on 160 West Main, Suite C, New Albany, OH - 43054 !
Always the best service and professionalism. Couldn’t imagine going anywhere else for my pets’ needs!
Business response:
Thank you for your kind words, Hayley! We're thrilled to hear that you always receive top-notch service at Hollywood Feed. We appreciate your support and trust in us for your furbabies' supplies. If you ever have any questions or need assistance, please don't hesitate to reach out to us at (614) 933-3070. Thank you for choosing Hollywood Feed!
Very sweet and personable employees!
Business response:
We’re very proud of the compliment on our Feed Team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Great associates, great service! I had my two kids and dog with me today during my visit. Carissa grabbed the dog food for me and carried it through the store while I asked questions and then proceeded to carry it out to my car for me! The other two associates working were also very friendly and entertained my kids with the dog toys while I was looking around. I love shopping here.
Business response:
Thank you Ashley for the kind words! We appreciate your continued support! Our New Albany store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed, we are dedicated and committed to you and your pet(s). Our team strives to go above and beyond to provide a wide variety of ... read more
The selection of shampoo products have serious declined and are marked “use sparingly “. We brought our own shampoo and glad we did ! Really sad to see this decline . Not the same as pet people and the price has increased
Business response:
Dear Kevin, Thank you for your feedback regarding your recent visit to Hollywood Feed. We apologize that the selection of shampoo products did not meet your expectations and were marked "use sparingly." We will certainly take this feedback into consideration as we continue to improve our offerings. Regarding your comment about our prices, please note that we strive to provide competitive pricing while still offering high-quality products and exceptional customer service. Please do not hesitate to reach out if you have any... read more
This is the best pet store I have ever been to! The staff here is always friendly and doesn’t hesitate to stop and answer all your questions. I will be a forever customer because of my experience with the staff!
Business response:
We are THRILLED to hear about your wonderful experience at our #447 - New Albany store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
Always pleasant & helpful. This is a store that is well maintained & always well stocked, not to mention- clean! Whenever I have questions, they always have an answer.
Business response:
Greetings Stephanie! Thank you so much for taking the time to leave us a 5-star review. We are thrilled to hear that you always have a pleasant and helpful experience at our well-maintained and stocked store. We appreciate your kind words about our cleanliness and knowledgeable staff. Please let us know if there is anything else we can assist you with in the future. Thank you again for choosing Hollywood Feed!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 307 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.