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Hollywood Feed
- Pet Stores
- New Albany, OH
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in New Albany, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood... read more
Location details
160 West Main, Suite C, New Albany, OH, 43054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
We just got a new puppy after being without a dog for 8 months. She now 6 months old and I needed some info about a pinch collar and the staff was extremely helpful and so wonderful.
Business response:
Stephanie, we are so glad you loved your experience so much that you gave us 5-stars! We are so glad that store was able to help you with with your baby and get ya that information about the collar. We appreciate you being our valued customer! We hope to see you again soon! Bryan Y. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other ac... read more
Employees were very knowledgeable
Business response:
Art, Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! It is always a pleasure to have such wonderful feedback! Come back and see us again soon! Amber W. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollyw... read more
Everyone who works there is extremely friendly and helpful.
Business response:
Thank you Rob for the kind words! We appreciate your continued support! Our New Albany store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank you fo... read more
Great customer service
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health... read more
Excellent customer service. The clerk went out of her way to help decide what dog food would be best for my dog.
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more
Verry helpful for guiding us thru what to buy for a new puppy, also helping with returns and exchanges so we got the right products!
Business response:
Sue, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Every time I bring Ziggy in the store, everyone is so welcoming! The help, the smiles and laughter the ladies bring is phenomenal!! Keep up the great work ladies!! See you all again soon!!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
We absolutely love this store, even from the transition from Pet People to Hollywood feed. We drive a little over 24 miles to get the food and supplies for our dog Tucker. Every time we have shopped this store, we are consistently impressed by selection and the customer service. The staff is very knowledgeable and helpful with our questions. Only wish they were closer, regardless of drive will continue to shop with them.
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
I was greeted as soon as I walked in (and that's usually what occurs when I walk in and I appreciate being acknowledged). The young lady immediately assisted me and even though the product I was looking for is not sold there she suggested a bulk item that I had not bought before and I'm happy to say all my dogs liked them. So now I have another treat I will buy for them (they're all picky on certain flavors and textures!). Bottom line..Great Service.
Business response:
Kelly & Barbara, thank you for being our 5-star customers! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 307 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.