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Hollywood Feed
- Pet Stores
- New Albany, OH
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in New Albany, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood... read more
Location details
160 West Main, Suite C, New Albany, OH, 43054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Best Customer Service Ever!
Business response:
Betty, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
Great customer service and knowledgeable
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more
They are the best! Always send us a thank you with our direct to home delivery orders. Sweet to our dog every time we come into the store. Thank you!
Business response:
Tiffany, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to s... read more
Great service
Business response:
Scott, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while ... read more
Always a pleasant experience. The staff is always super friendly and helpful.
Business response:
Todd and Laura, thank you for being our 5-star customers! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employ... read more
the staff was nice - the shampoos where watered down for the dogs baths and there were not cotton balls for the ears - watered down shampoo and no other benefits - $13.99 is expensive. I then asked if there were any specials for the bathing service - in the past with Pet People they had buy so many and get some free. They said they don't have them but there will be for the holiday.. we are pretty close to the holiday since the baths were Nov 27.
Business response:
Thank you for your feedback. We thank you for your honesty and concern dealing with our New Albany store. At Hollywood Feed, we take pride in providing excellent customer service to every customer. We are here to make sure that every pet has a healthy lifestyle. Our self-wash station is part of our Hollywood Feed Frequent Program. For every 12 baths you purchase, you get the 13th free. And right now until December 25 you can purchase 5 self wash cards for $50. Please feel free to ask one of our team members to provide better... read more
The BEST employees!! Knowledgeable, helpful, and love animals!!
Business response:
Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
the staff was nice - the shampoos where watered down for the dogs baths and there were not cotton balls for the ears - watered down shampoo and no other benefits - $13.99 is expensive. I then asked if there were any specials for the bathing service - in the past with Pet People they had buy so many and get some free. They said they don't have them but there will be for the holiday.. we are pretty close to the holiday since the baths were Nov 27.
Business response:
Thank you for your feedback. We thank you for your honesty and concern dealing with our New Albany store. At Hollywood Feed, we take pride in providing excellent customer service to every customer. We are here to make sure that every pet has a healthy lifestyle. Our self-wash station is part of our Hollywood Feed Frequent Program. For every 12 baths you purchase, you get the 13th free. And right now until December 25 you can purchase 5 self wash cards for $50. Please feel free to ask one of our team members to provide better... read more
The BEST employees!! Knowledgeable, helpful, and love animals!!
Business response:
Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 307 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.