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Hollywood Feed

4.9

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in New Albany, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood... read more

Location details

160 West Main, Suite C, New Albany, OH, 43054, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9313 reviews
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Nakia O.'s profile image
Nakia O. 
a year ago

This is the best pet store I have ever been to! The staff here is always friendly and doesn’t hesitate to stop and answer all your questions. I will be a forever customer because of my experience with the staff! 

Business response:

We are THRILLED to hear about your wonderful experience at our #447 - New Albany store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! 

STEPHANIE S.'s profile image
STEPHANIE S. 
a year ago

Always pleasant & helpful. This is a store that is well maintained & always well stocked, not to mention- clean! Whenever I have questions, they always have an answer. 

Business response:

Greetings Stephanie! Thank you so much for taking the time to leave us a 5-star review. We are thrilled to hear that you always have a pleasant and helpful experience at our well-maintained and stocked store. We appreciate your kind words about our cleanliness and knowledgeable staff. Please let us know if there is anything else we can assist you with in the future. Thank you again for choosing Hollywood Feed! 

MICHELLE M.'s profile image
MICHELLE M. 
a year ago

Great selection and staff is always helpful and friendly. 

Business response:

Dear Michelle, Thank you so much for taking the time to share your positive experience with us at Hollywood Feed. We are thrilled to hear that you appreciate our selection and that our staff is always helpful and friendly. We are committed to providing excellent customer service and quality products to all of our customers. Thank you for choosing Hollywood Feed as your go-to pet store. We look forward to seeing you and your furry friend again soon! Best regards, The Hollywood Feed team. 

SYLVIA T.'s profile image
SYLVIA T. 
2 years ago

Delivered in an hour. This business is definitely customer oriented. 

Business response:

We appreciate your feedback on our Same Day Delivery Service. We are thrilled you are pleased with our speedy Same Day Delivery Service. We hope to deliver to you again soon! 

Jessica L.'s profile image
Jessica L. 
2 years ago

Hollywood Feed has the nicest staff! Each time we walk in we are promptly greeted. Staff is friendly, always available for questions and knowledgeable. We had previously stocked up on a bunch of puppy food only to have our vet recommend another food. We were able to exchange no questions asked. 

Bobbi I.'s profile image
Bobbi I. 
2 years ago

Prices keep going up 

Judy W.'s profile image
Judy W. 
2 years ago

Great courteous, helpful, friendly customer service!! 

Tom B.'s profile image
Tom B. 
2 years ago

Love this place. The wash area is awesome for keeping my Sugar Bear clean and they all know her by name. 

Phil S.'s profile image
Phil S. 
2 years ago

Great Customer Service 

Business response:

Phil, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! Dorcus M. Customer Service Manager Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employe... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 313 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.