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iAqualink app
About this business
iAquaLink allows you to control your pool anytime, anywhere. Using our free app for your smart phone or web-connected device, you can control all the elements of your pool or pool/spa system, even when you're on the go.
candies service department is the worst they never call you back I've had nothing but problems with my system since 2018 can't get anything done who was built in 2018 and ready to replace the pump the brain is going bad the lights gone just the LED light is 1100 just to buy it is absolutely ridiculous
App does not work properly. When selecting to do ANY function, the stop option has disappeared. Many times, it needs to be closed and reopened when trying to use the remote feature while showing everything is connected properly, after the last 2 updates, it's trash. Sad, it once worked perfectly.
App sux... Freezes Up, can't control our cleaner. Update 5-24-25...still Sux, when selecting the option floor or floor/wall and selecting save... you have to do it several times before it catches on. Then, when you select start, it doesn't show that it started with the clock count down...SMH You have yo close the app and reopen it. but still, at times, it still doesn't display it running 😕 not impressed, the cleaner Epic 8642 is fair but the cable fails just outside of the 2 yr warranty..WTH
The UI/UX team should be fired. This app feels like 25 year old programming. The "web" portion of the app never works. Why not have that in the app? When I launch the app 9 times out of 10, I have to close and relaunch so it will open. Making changes to anything is a difficult task.
never works. never connects. been going on for years!
It crashes too much
very disappointed 😞
2025 still worst 2021 update, this is only getting worst..... Not only is it app keep crashing all the time. The hardware that it is supporting has ridiculously expensive spare parts(or none). Do yourself a favor avoid zodiac/Jandy products for your pool. As far as a support from this app I only had the chance to deal with incompetence and morons . Uninstall/reinstall the app, or referencing updates that do not exist. We are now a month into these repeat failure and no progress from support....
connections are intermittent.
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,035 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open tomorrow at 9:00 a.m.