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iAqualink app
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Just junk
Business response:
Our apologies, Ronald! Some tips that may help: Ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 so we can work with you directly. Thanks! - iAquaLink Support
horrible app. hardly ever works properly, firmware never updates. try to contact customer support, they never reply. waste of time and money. weeks later, still no response to emails...
Business response:
We apologize, Paul! Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can resend the firmware update to your device. Thanks for letting us know. - iAquaLink Support
Whether or not the app actually connects to the system is very hit or miss. Often makes it unusable.
Business response:
Our apologies, Craig. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
This app has a very primitive look and feel. I feel like I am working with a system from the late 90's when automation was in its infancy. I am very frustrated with the following topics 1) Schedules - Why is there no option to disable a schedule (or) specify start and end dates 2) What are the groups and why can I not program these 3) Why do I have to launch another app to finetune settings? 4) why doesn't the web app use a standard keyboard? Why do I have to use touch to type ?
Business response:
Thanks for your feedback, Prashant! Comments from users like you help guide our future product developments, and we appreciate hearing from you. Please give us a call at (800) 822-7933 to find out if your system is suitable for a firmware update that could improve your app experience. We look forward to speaking with you. - iAquaLink Support
Sucks. unintuitive. no stable connection
Business response:
Our apologies, Aaron! Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
horrible app. hardly ever works properly, firmware never updates. try to contact customer support, they never reply. waste of time and money
Business response:
We apologize, Paul! Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can resend the firmware update to your device. Thanks for letting us know. - iAquaLink Support
it doesn't always work and says something is wrong with firmware
Business response:
We apologize, Cameron! Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can resend the firmware update to your device. Thanks for letting us know. - iAquaLink Support
This app is BEYOND TRASH!!!! NEVER CONNECTS ALWAYS SHOWS A RED DOT
Business response:
Our apologies, N L. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
Sucks
Business response:
Our apologies, Keith. Here are some tips that may help: ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 so we can troubleshoot with you. Thanks! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,348 reviews.
When is iAqualink app open?
iAqualink app is open now. It will close at 6:00 p.m.