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iAqualink app
About this business
Pool pro's Best pool automation on the market.
Awful. I literally have to power cycle my entire pool daily to keep this thing connected. It never works remote. and they haven't updated this app in terms of usability for as long as I've had our pool which is 5 years.
web actions rarely work. lots of bugs. very disappointed as you are struck with it.
Doesn't appear to let me access my systems when I'm on a VPN
Loosing connection all the time, have to reset the device every few days to get the uplink. Had to buy a wifi AP for my pool enginee room, hust dor this device. Would be great to have local connectivity with HA and not cloud only (its one and only device being managed outside my LAN).
Business response:
Our apologies, Uroš. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp for tips. For further assistance, please contact your local Fluidra support. Thank you! - iAquaLink Support
impossible to update the firmware
Business response:
We apologize, Sunny. Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com with the email address on your account so we can resend the firmware to your cleaner. Thanks for letting us know. - iAquaLink Support
Just so bad. I am running latest version 7.3.2 on Android. When I click the toggle button to turn on the Air Blower, it takes me to the pool light color selection screen. I literally have to choose a pool light color in order to turn on the air jets. When I tried to send this same message to iAquaLink support team via the app, the Submit button didn't work.
Business response:
Our apologies, John. Please ask your installer to check the setup. If we can assist further, please let us know at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Thanks for letting us know. - iAquaLink Support
The Polaris Scout pool robot is excellent. The app, not so much. The app seldom works right. And by seldom I mean never. The dreaded "firmware update error" comes up almost always. It is surprising that a good company like Polaris would allow a garbage app like this tarnish it's otherwise excellent reputation.
Business response:
Our apologies, Frank. Please email us at iaqualinkfeedback@fluidra.com with your account email so we can resend the firmware to your cleaner. Thanks for letting us know. - iAquaLink Support
buggy as
Business response:
Hello Tim, we apologize for the issues you are experiencing with the app! We want to help. Please contact us through "Support" on the app menu or email info@certikin.co.uk so we can assist. Thanks for letting us know. - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,482 reviews.
When is iAqualink app open?
iAqualink app is open now. It will close at 6:00 p.m.