This profile has been claimed by the business owner or representative.
iAqualink app
About this business
Steve A must have for any pool owner.
Pool pro's Best pool automation on the market.
garbage app like the rest. cant even f@%$ing register because pw is invalid, even though im followin all the requirements. f#%in retarded, so pissed, FU.
Business response:
Our apologies, Jimbo. Please try temporarily removing any special characters from your wifi network name and password and try again. Give us a call at (800) 822-7933 for further assistance; our product specialists are happy to help. Thanks for letting us know. - iAquaLink Support
The app has stopped working. it keeps saying firmware update failed. I reinstalled but still the same
Business response:
Our apologies, Lynda. Please contact your local Fluidra support so we can resend the firmware update to your cleaner. You can reach us through "Support" on the app menu or find your local office here: https://www.fluidra.com. Thanks for letting us know. - iAquaLink Support
I'm pissed nothing is working..
Business response:
Our apologies, Julia. Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com with more information so we can assist you directly. Thanks for letting us know. - iAquaLink Support
doesn't always work.
Business response:
Our apologies, Raleigh. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
I can't make my lights red
Business response:
Hi Rob, The options in the app depend on the physical lights installed in your pool. For example, red does not illuminate a pool well with some lights due to its longer wavelength and is not designed as a solo color. Thanks to feedback like yours, Jandy offers Infinite Watercolor lights, capable of any color, including red. - iAquaLink Support
lame, updates dont work.
Business response:
Our apologies, Sandor. Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can assist you directly. Thanks for letting us know. - iAquaLink Support
This app rarely loads after signing in. If it does load, I only have about 30 seconds to turn on or off equipment before it locks up and stops functioning. Lately, I've been uninstalling the app, reinstalling it and again only getting enough time to perform 30 seconds of tasks then locks out. Today, uninstalling and reinstalling the app doesn't work. Now I can't control my pool equipment. This app is terrible.
Business response:
Our apologies, Eric. Please reset your equipment by hitting the reset button on your unit or by turning off/on the circuit breaker to the unit. Ensure that the wifi signal out by your pool is consistently at least 10 Mbps. Always save before exiting the schedule screen. If we can assist further, call (800) 822-7933. Thanks! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,530 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open at 9:00 a.m.