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iAqualink app
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the web view is a bit hard to read on an android phone
Business response:
Thank you so much for your feedback, Craig! Comments from users like you help guide our future product developments, and we appreciate hearing from you. You also can log into the Owner's Portal at https://www.iaqualink.com/en to control your pool equipment from any web browser. Enjoy your swim time! - iAquaLink Support
I can never get it to connect. Very frustrating.
Business response:
Our apologies, Sarah. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
POOL PRO HEAR. SAVE YOUR TIME AND MONEY BUY PENTAIR PRODUCTS. JANDY SUCKS. MAY BE BE CHEAPER YET NOT WORTH THE TIME OR EXTRA MONEY YOU SPEND REPLACING THINGS OR TRYING TO GET THE TECH TO WORK. PENTAIR ALL THE WAY
should be great, but can't access the web to schedule automation. company doesn't respond.
Business response:
Hi Matthew, Try hitting the reset button on your unit. If that doesn't do it, turn off/on the circuit breaker to the unit or contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Our product specialists are always happy to assist. We're open standard business hours, excluding weekends and holidays. - iAquaLink Support
Ability to program things like multiple heaters is severely limiter and the logic framework is minimal and poor at best. I wish they'd have an actual coder build this for them and wish there was an API or wrbhooks so I could get around having to use it. Alexa skill constantly falls out.
Business response:
Hi Steve, Thank you so much for your feedback. We'd like to better understand your situation; please share details with us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Comments from users like you help guide our future product developments, and we appreciate hearing from you. - iAquaLink Support
App does not update firmware and control buttons delay functioning if they work at all.
Business response:
Our apologies, Wesley! Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
constant issues connecting. I do not like this app.
Business response:
Hi Heath, Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp for tips. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
App falls off network, had to uninstall then reinstall, unstable. Freeze temp set at 37 degrees but pump didn't adjust, had raise temp to 42 degrees so that rpm would increase.
Business response:
Our apologies, Phillip. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
inconsistent. I can not rely on this system. right now, I want to get in the spa, and it says bad connection. it happens more often than not.
Business response:
Hi Jean, Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If you use a mesh router, see https://tinyurl.com/fluidraapp for tips. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,310 reviews.
When is iAqualink app open?
iAqualink app is open now. It will close at 6:00 p.m.