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iAqualink app
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The freeze protect feature is hands down the best part of this app. Developers have greatly improved the experience over the past year. What was once a three or four star product for me is now a hands down five star.
Business response:
Hi Scott H., Thanks for your download and feedback! We're always working hard to improve the app and appreciate hearing how we're doing. Enjoy your pool time! - iAquaLink Support
Love this app.. so intuitive and convenient.. good job. 12/25/20. Now the app won't open ,its always updating status..how could I fix this?
Business response:
Hi Raymond, Our apologies for the issue you're having. Please call our support team at (800) 822-7933 and we'll get you back up and running! You can try sideloading the app: https://tinyurl.com/iAqualink-v5-4. You'll need to allow the installation when prompted. - iAqualink Support
Convenient
Business response:
Hi Debra, Thanks so much for your review!. If there is anything we can do for you, just let us know at customerfeedback@fluidra.com or (800) 822-7933. Enjoy your pool time! - iAquaLink Support
After contacting support they got my app working again. However, I think that there's still issues regarding how the application stores or retrieves data from cache based on the fix that the support team had to do.
Business response:
Hi Jayson, we're glad we could help! Thank you for your feedback, and enjoy your pool time. - iAquaLink Support
For the most part, App works as expected, but usability could be improved. Computer cycling through all light options when new color selection is made is annoying. I have a $50 string of LED patio lights that allow instant selection of any color.
Business response:
Hi Warren, Our apologies about the AWS outage. If you are still experiencing issues, please contact us at customerfeedback@fluidra.com or (800) 822-7933 and we'll be happy to help! - iAquaLink Support
App crashed. And now we can't even sign up or sign in to our account. Imagine spending a good amount of money on an iot device and not being able to use it because said company doesn't know how to manage their users account. Incredible Edit. I am still not pleased that it is down. But the cause seems to be from aws so I upped to 3 stars. Since the device itself is incredibly efficient
Business response:
Hi Hector, We apologize for the temporary inconvenience and truly appreciate your understanding. We hope to have your system back up and running soon! - iAquaLink Support
Dated UX
Business response:
Hi Brandon, Thank you for rating us. Kindly let us know what updates or changes you would like to see in our app, in order to give us a 5-Star rating. You can write to us at customerfeedback@fluidra.com. Thanks! - iAquaLink Support
App is quite easy to use. Only question: I had new LED lights installed and I don't have an option in the app to pick which color lights I want on. I have friends with the app and they have an option of picking the color. How do I fix this?
Business response:
Hi Samir, We're glad that our support team was able to reach out and assist you! Please let us know if we can help with anything else. Enjoy your pool time! - iAquaLink Support
one of smartest pool app and most user-friendly...
Business response:
Hi Michael, Thank you for your encouraging words! Enjoy your pool time! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,102 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open on Monday at 9:00 a.m.