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iAqualink app

4.3

    About this business

    iAquaLink allows you to control your pool anytime, anywhere. Using our free app for your smart phone or web-connected device, you can control all the elements of your pool or pool/spa system, even when you're on the go. 

    4.31,624 reviews
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    Todd Phelan's profile image
    Todd Phelan 
    5 years ago

    Dated functionality and user interface. Hayward Omnilogic is much better. Time to reinvent. 

    Business response:

    Hi Todd, we are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at (800) 822-7933. Thank you, iAquaLink Support 

    Jeff Anderson's profile image
    Jeff Anderson 
    5 years ago

    I had to downgrade my review to 3 stars due to the recent app update for Android. Why the sliding ruler for pool/spa temp? That is impossible to use - much better when you could just increase or lower the temp a degree at a time. I see that it still works that way on iOS. Get your dev team to show some love for Android users for more stars. 

    Business response:

    Hi Jeff, We've forwarded your feedback to our developers. Thank you for taking the time to send us your suggestions! If you have any more feedback, please feel free to email us directly at feedback@zodiac.com where we review all user ideas. - iAquaLink Support 

    Professional Pool & Spa Service's profile image
    Professional Pool & Spa Service 
    5 years ago

    I was very disappointed in the update to this app, I am a Jandy supplier/installer, the reason, the master time is 5 hours in advance, in other words European time. I have had numerous contact with Zodiac Tech. The main reason I chose to Partner with them 2 years ago is the fact that they listen, they admit mistakes and they set about putting those mistakes right. Be patient everybody, a fix to the app is on the way. The build quality and performance of their products make the wait worthwhile. 

    Business response:

    Dear Professional Pool & Spa Service, You and your clients deserve a perfect pool experience. Thank you so much for your continued patience and loyalty. We truly value you as our customer. If there's anything else you need, please don't hesitate to contact us at feedback@zodiac.com. Best, iAquaLink Support 

    Christina Peterson's profile image
    Christina Peterson 
    5 years ago

    Update 2: why does this app log me out all the time? UPDATE: Why cant the schedule work on the app instead of going to the web? My account is stuck and I cannot change anything now :-( ORIGINAL: Does what I think it should. Though before the update there was an option for iqpump. But not sure if I have it?? I'm new to pool ownership. 

    Business response:

    Hi Cristina, We want to help! Please email your contact information to feedback@zodiac.com and an IOT specialist will contact you. All the Best, AquaLink 

    Connie Peterson's profile image
    Connie Peterson 
    5 years ago

    UPDATE: I changed my rating from 1 star to 5. Excellent Cutomer Service! Corey Smith is terrific! *The latest upgrade wiped out all programming! Everything programmed within the system (quick clean, prime, timed run, freeze protection) was wiped out and reset at 600 rpm. It took an entire day of research, emails and searches to figure out why our "quick clean" powered down the pump. A little warning would have been great. A little programmer planning would have been even better!!! 

    Business response:

    Hi Connie, We're happy that we could help! Please let us know if there's anything we can do to improve your experience. Thank you, iAquaLink Support 

    Justin Forbes's profile image
    Justin Forbes 
    5 years ago

    Follow up to the review below, zodiac somehow fixed my connectivity issues and it has been running smoothly. The Alexa integration is off to a great start. Overall, I am very happy. Original review: While this app used to be reliable, the latest update has made it troublesome. I do like the looks and I love the idea of Alexa integration, but it doesn't work when my equipment shows as disconnected 90% of the time. Bring the connectivity back to what it was before and I will be happy. 

    Business response:

    Justin, Our technical support team can help! Email us at feedback@zodiac.com including your best contact phone number and email. We'll get these issues resolved ASAP. - Aqualink Support 

    Maher Maso's profile image
    Maher Maso 
    5 years ago

    Slider for pool and spa heat has to go! I almost gave it a three just for that. Impossible to get the slider right. Other apps got rid of temperature settings sliders long ago (like house thermo). Imprecise. Big arrows or numbers are fine. Trying to use slider with wet fingers or fat one like mine is nearly impossible. Please fix 

    Business response:

    Thank you for your kind feedback (and for not docking us a star!). We have forwarded your comments to our development team. If you have any other suggestions, please don't hesitate to send us an email at feedback@zodiac.com. Thank you, AquaLink Support 

    James Wehrenberg's profile image
    James Wehrenberg 
    5 years ago

    I really like the new update, EXCEPT for the Set Temp slider bar. I have fat fingers and it is very, very hard to get it exact. I like the version you have for the iPhone that has both the slider and + and - buttons. Much easier. I use the app mainly in an old Galaxy S5 that is in a water proof bag thing so having actual toggle buttons in the Home and Onetouch screens is much easier to use than the old vague touch areas. Keep up the good work. Thanks guys! 

    Business response:

    Thank you for your review and detailed suggestions! If you have more ideas on how we could improve and enhance your user experience, please don't hesitate to share them with us directly at feedback@zodiac.com. - AquaLink Support 

    brywelsh72's profile image
    brywelsh72 
    5 years ago

    The new update looks nice but I preferred the old controls for the temperature. The slider is difficult to use. Please bring back the up and down buttons. 

    Business response:

    Hi brywelsh72, We've forwarded your feedback to our developers. Thank you for taking out the time to send us your suggestions! Feel free to send us feedback directly at feedback@zodiac.com. - AquaLink Support 

    Frequently asked questions about iAqualink app

    How is iAqualink app rated?

    iAqualink app has a 4.3 star rating with 1,624 reviews. 

    When is iAqualink app open?

    iAqualink app is closed now. It will open at 9:00 a.m.