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iAqualink app
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Technical support will review your profile and fix errors before offering to help. I.e squeeky wheels get attention.
Business response:
Hi Joe, we apologize for any issue you might be having! We have connectivity tips online here: https://www.iaqualink.com/en/support. If you continue to have trouble, please call with details of what you are experiencing to our customer support at (800) 822-7933? We'll get you up and running. - iAquaLink Support
Outstanding app in all respects, does everything but cook breakfast This gets a 5-star rating!
Business response:
Hi ZeeWatchful Eye, Thanks for your feedback! The app can only connect to one wifi network, but you can change which network by re-doing the initial setup, via My Systems -> + (top right) -> Add Systems. This will override the previous network and connect to the new, and you can do this as often as needed. Hope this helps! - iAquaLink Support
Used to be a great app. Now is hit or miss. It's almost like they don't care anymore.... Maybe they're realizes other options....
Business response:
Hi Peter, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at customerfeedback@fluidra.com? We'll get you up and running. - iAquaLink Support
I believe the last update had a negative effect on app ,was working great loved it now wont connect to app, using a samsung android
Business response:
Hi Hans, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at customerfeedback@fluidra.com? We'll get you up and running. - iAquaLink Support
Sometimes won't link up without wi-fi, but generally very good
Business response:
Hi Tom, We're glad you like the app, but we'd like you to like it all the time! Please contact us at customerfeedback@fluidra.com and we'll help with the connectivity issues. Thanks! - iAquaLink Support
Was having problem before, but tech support followed up and it's working perfectly now!
Business response:
Hi Ken, Thanks for the update! We're happy to help. Enjoy your pool time! - iAquaLink Support
Love the new app update. Using the iQPump01 module has become a breeze. All of the pump speed modifications have been migrated to the LAN/WAN mode.
Business response:
Hi Casey, Thanks so much for your feedback! With every new app version, we are introducing new features and improving existing ones. We're glad to hear that you're happy with the update! - iAquaLink Support
UPDATE: A quick call to Zodiac for a reset solved the current connectivity issue. They're Always Helpful! 5☆ now This app has worked well (for the most part) for the last 18 months BUT, the most recent update has made it Totally Useless! I was having connectivity problems after the previous update and so I installed the current one. I am using a Galaxy S9 and cannot do anything unless I go through the WebView. Normally the app would get 4 stars or better as I know this is a temporary issue.
Business response:
Hi Robert, We're always working hard to improve the app. Thanks for your update! We're so glad we could help. Enjoy your pool time! - iAquaLink Support
Would like a timeout option for heaters.
Business response:
Hi Jason, We have a solution for you! Configure a OneTouch Scene to include the heater, set a Device Runtime for that OneTouch Scene, and use the OneTouch Scene to operate the heater; then it will turn itself off. Hope this helps! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,102 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open on Monday at 9:00 a.m.