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all basic functions work well. no issues syncing except when first opening app having to back out. thanks iqualink app team.
Business response:
Thanks so much for your review, Hansel! Give us a call if you'd like assistance with that app-opening experience; our product specialists will troubleshoot with you. You can reach us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your pool time! - iAquaLink Support
Works great.
Business response:
Thanks for sharing your experience, Sam! We really appreciate hearing from you. Enjoy your swim time! - iAquaLink Support
Easy set up!
Business response:
Thanks so much for your kind words, Paula! We truly appreciate your feedback. Have a great swim season! - iAquaLink Support
it's automatic, the system does it all.
Business response:
Thanks so much for sharing your story, Darryl! We really appreciate your taking the time to share your experience with us. Enjoy your pool time! - iAquaLink Support
sometime software stuck you have to close and reopen it.
Business response:
We're sorry for your poor experience with the app. We have some tips; please try these in order until the app stabilizes: Log out & back in. Change your password. Clear the app storage/data. Uninstall & reinstall the app. If this doesn't help, please contact us through "Support" in the app menu so we can assist. - iAquaLink Support
The app has trouble connecting on a regular basis.
Business response:
Our apologies, Craig. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
AwuaLink it's a great system that allows you access to your pool, spa fountain, water feature, etc from anywhere and everywhere. headed home and want to turn your spa on so it's hot when you arrive, this is your jam! Minor connectivity issues from time to time, but I'm sure my wifi system has something to do with that. I would totally rebuy it.
Business response:
Thanks so much for your glowing review! A wifi tip: ensure that the wifi signal out by your pool is consistently at least 10 Mbps, though closer to 15 is ideal. And if you use a mesh router, see https://tinyurl.com/fluidraapp for tips. If you'd like more help, call us at (800) 822-7933; we're happy to assist. Happy swimming! - iAquaLink Support
The web interface for setting schedules, routines, etc., is DOS or AS/400 based. Archaic, clunky, and definitely not something I'd expect in 2025.
Business response:
Thanks so much for your feedback, Jasen! Please give us a call at (800) 822-7933 to find out if your system is suitable for a firmware update that could improve your app experience. We look forward to speaking with you. Happy swimming! - iAquaLink Support
having major issues on android trying to access my customers pools and set up on tcx systems
Business response:
Hi PJ, Sorry for that! Please give us a call so we can assist. You can reach us at (800) 822-7933. - iAquaLink Support
iAqualink app has a 2.6 star rating with 4,148 reviews.
iAqualink app is closed now. It will open at 9:00 a.m.