This profile has been claimed by the business owner or representative.
The web interface for setting schedules, routines, etc., is DOS or AS/400 based. Archaic, clunky, and definitely not something I'd expect in 2025.
Business response:
Thanks so much for your feedback, Jasen! Please give us a call at (800) 822-7933 to find out if your system is suitable for a firmware update that could improve your app experience. We look forward to speaking with you. Happy swimming! - iAquaLink Support
Get it! It's great!
Business response:
Thanks so much for your glowing recommendation, Jeanette! We really appreciate your taking the time to share your experience with us. Enjoy your pool time! - iAquaLink Support
inconsistent at best
Business response:
Our apologies, Chris. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If you use a mesh router, see https://tinyurl.com/fluidraapp for tips. For further assistance, contact us at (800) 822-7933 so we can work with you directly. Thanks for letting us know. - iAquaLink Support
Mostly works. But it's incredibly laggy. Sometimes, it fails to start and has to be killed and relaunched. Frequently, after running for a couple of hours, it goes into permanent error mode and needs to be killed and relaunched. Shoddy programming. But it works well enough often enough to be better than manual pool controls at the breaker panel.
Business response:
We apologize, Igor. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps. If you use a mesh router, see https://tinyurl.com/fluidraapp for tips. Please call us at (800) 822-7933 so we can troubleshoot with you to improve your app's performance. We look forward to speaking with you. - iAquaLink Support
Apart from the many criticism about stability and connectivity, the app seems to handle all functions of my pool. You can set a schedule to turn on/off various equipment. What isn't there a simple switch to activate/deactivate that schedule. The only way to deactivate a schedule from occurring (say if you go out of town) is to delete it. Please fix this. **Update to the reply** My main point was the inability to inactivate a schedule. Please add an On/Off switch to each created schedule.
Business response:
Thanks for your feedback, David. Comments from users like you help guide our future product developments, and we appreciate hearing from you. If we can assist with anything, please let us know at (800) 822-7933. Our product specialists are always happy to help. - iAquaLink Support
excellent
Business response:
Thanks so much for your kind words, Mike! We really appreciate your taking the time to share your experience with us. Happy swimming! - iAquaLink Support
Outdated technology and user interface.
Business response:
Hi there! Thanks so much for your feedback. Please give us a call at (800) 822-7933 to find out if your system is suitable for a firmware update that could improve your app experience. We look forward to speaking with you. - iAquaLink Support
doesn't always connect . needs some modernization IMO.
Business response:
Our apologies, Joe. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
having major issues on android trying to access my customers pools and set up on tcx systems
Business response:
Hi PJ, Sorry for that! Please give us a call so we can assist. You can reach us at (800) 822-7933. - iAquaLink Support
iAqualink app has a 2.6 star rating with 4,125 reviews.
iAqualink app is closed now. It will open at 9:00 a.m.