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iCash.ca
- Finance
- Hawkesbury, ON
About this business
Location details
372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
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won't stop sending me emails even though I asked them not to
Business response:
Dear Josh, we are sorry to hear that your experience with our company did not meet your expectations. Customer satisfaction is our top priority and we would love the opportunity to regain your trust. If you wish to discuss the issue further, please send us an email at resolution@icash.ca.
I applied for a loan on Sunday it is now Wednesday... because the E-transfered the money to the wrong email address I've been dealing with customer service who read their replies from the company handbook or so it seems... I had to borrow the money from a family member which is way too embarrassing I was hoping to give a positive review but I'll wait to see if I get my money
Business response:
Dear Victor, Thank you for taking the time to review iCash. We apologize and understand your frustration. If you would like to send us an email at resolution@icash.ca, perhaps there is something else we can do to rectify the situation.
Weird how half my review got deleted? the part about where you guys charge the highest rate the law will allow you to. I guess if you have zero other options this is the Scam you should try out. btw, the high star ratings are manipulated and or manufactured completely, FACT.
Business response:
Dear Dave, we are sorry to hear that your experience with our company did not meet your expectations. Customer satisfaction is our top priority, and we would love the opportunity to regain your trust. If you wish to discuss the issue further, please send us an email at resolution@icash.ca.
Automated verification system keeps failing and denying your loan approval. Customer service is horrible and do not troubleshoot anything. They give you dishonest pre-written responses and state "confidentiality" as the reason they cannot tell you why there is an issue. Seems like a scam!
Business response:
Hi, John. Our customer experience team strives to maintain a high level of customer satisfaction. We’re sorry that things fell short in your personal experience with iCash. If you’d like to talk with us further, please reach out at resolution@icash.ca.
can we apply in Nigeria?
Business response:
Our customer experience team strives to maintain a high level of customer satisfaction. We received your inquiry with iCash. If you’d like to talk to someone else directly, you can reach out to support@icash.ca one of our Customer Service Representatives will get back to you.
it crashed! your app crashed midway
Business response:
Here at iCash, we see 1 and 2-star reviews as opportunities for us to improve. We’re sorry you didn’t get the experience that we want all iCash customer to receive. If you’d like to talk with us further, please reach out at resolution@icash.ca.
I'm having serious issues ATM tried everything you advised me to do through app and browser and nothing worked. can't re borrow it keeps saying I'm not eligible for another loan at this time sorry for onconvience
Business response:
Dear Theresa, Thank you for taking the time to review iCash. We apologize and understand your frustration. If you would like to send us an email at resolution@icash.ca, perhaps there is something else we can do to rectify the situation.
horrible service, payed off my loan and wasn't told about a bill still being processed and when I asked for a refund on the e trasfer I sent it was approved that day yet its been 15 email, no updates, loan paused and application paused, the loan has been fully paid yet isnt paid off and my refund has yet to be sent.
Business response:
Our customer experience team strives to maintain a high level of customer satisfaction. We’re sorry that things fell short in your personal experience with iCash. If you’d like to talk to someone else directly, you can reach out to resolution@icash.ca one of our Resolution Team specialists will get back to you.
worst possible loan company dont ever use them
Business response:
We are sorry to hear that your experience with our company did not meet your expectations. Customer satisfaction is our top priority and we would love the opportunity to regain your trust. If you wish to discuss the issue further, please send us an email at resolution@icash.ca.
Frequently asked questions about iCash.ca
How is iCash.ca rated?
iCash.ca has a 4.4 star rating with 14,478 reviews.
When is iCash.ca open?
iCash.ca is open now. It is open 24/7.