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iCash.ca
- Finance
- Hawkesbury, ON
About this business
Location details
372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
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this app is trash, for some reason they won't allow me to autofill my password like any other app does so I have to remember it or go look it up in my password manager. completely defeats the purpose of having an application, just use the website and don't waste your time.
Business response:
Dear Xavier, We’re sorry that we were unable to meet your expectations with your most recent experience. To assist you better, could you please send us an e-mail to resolution@icash.ca that has your phone number requesting to be called back. Best regards, iCash Team
I need a $230 I asked for $230 I received 100 it was a small amount of help really not enough for what I needed
Business response:
Here at iCash, we see 1 and 2-star reviews as opportunities for us to improve. We’re sorry you didn’t get the experience that we want all iCash customer to receive. One of our Specialists will contact you shortly. You can also reach out to us at resolution@icash.ca if you have any further questions. Best regards, iCash Team
Requested a password reset multiple times over the last 30 minutes and have not received anything in my spam primary inbox or my junk folder
Business response:
Here at iCash, we see 1 and 2-star reviews as opportunities for us to improve. We’re sorry you didn’t get the experience that we want all iCash customers to receive. If you’d like to talk with us further, please reach out at support@icash.ca.
Advertised as quick, not close to quick unless you consider filling out the app then waiting months to hear back.
Business response:
Dear Jonathon, customer service is at the forefront of our company values and we apologize that we were unable to meet your needs. We strive to do better. If you’re interested in talking to us further, please contact us at support@icash.ca.
The fees are INSANE! they charge 365% APR ?!! highest credit card charges 30% APR !! this app is basically a trap for desperate people looking for money Basically if you borrow 500, you'll have to pay back 570 in 14 days !!
Business response:
We sincerely appreciate your feedback and review, as it provides valuable insights that help us continuously improve our customer service. We are committed to delivering the best possible experience for our customers. If you wish to discuss the issue further, please send us an email at support@icash.ca.
Bad service
Business response:
Hi, Tim. Our customer experience team strives to maintain a high level of customer satisfaction. We’re sorry that things fell short in your personal experience with iCash. If you’d like to talk to someone else directly, you can reach out to support@icash.ca and a customer experience agent will get back to you ASAP.
Can't log in with my other account. It keeps saying that there's an error every time I try to do so :/
Business response:
Hi, Janay Our customer experience team strives to maintain a high level of customer satisfaction. We’re sorry that things fell short in your personal experience with iCash. One of our Specialists will contact you shortly. Best regards, iCash
Scam
Business response:
Here at iCash, we see 1 and 2-star reviews as opportunities for us to improve. We’re sorry you didn’t get the experience that we want all iCash customer to receive. To assist you better, could you please send us an e-mail to support@icash.ca that has your phone number requesting to be called back. Best regards, iCash Team
iCash sucks so bad, they say everyone is approved only to DENY people the funds that they need to make ends meet. I am beyond upset. This app is a real joke for sure.
Business response:
Hi, Allen Our customer experience team strives to maintain a high level of customer satisfaction. We’re sorry that things fell short in your personal experience with iCash. One of our Specialists will contact you shortly. Best regards, iCash
Frequently asked questions about iCash.ca
How is iCash.ca rated?
iCash.ca has a 4.4 star rating with 14,186 reviews.
When is iCash.ca open?
iCash.ca is open now. It is open 24/7.