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iCash.ca
- Finance
- Hawkesbury, ON
About this business
Location details
372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
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Icash took my personal information, did not approve my application, then continued to withdraw funds from my account. Following up with a message letting me know I missed a payment that should try and pay. Fraud app. Do mot use this app!!!!
Business response:
Hi Sean, Our customer experience team strives to maintain a high level of customer satisfaction. We’re sorry that things fell short in your personal experience with iCash. If you’d like to talk to someone else directly, you can reach out to support@icash.ca and a customer experience agent will get back to you ASAP.
Iv been using them for a year. Everything was great untill oddly enough they took a payment out before my pay day date which I never have done before. Now they are charging me a NSF fee plus. Won't be using them again.
Business response:
Dear Hailey, we are sorry to hear that your experience with our company did not meet your expectations. Customer satisfaction is our top priority and we would love the opportunity to regain your trust. We would like to discuss this further with you, and one of our Specialists will contact you shortly. Best regards, iCash Team
I applied in November . I got no response up to date . I reapplied on Christmas Eve. Nothing so far. All I need is an answer. I still need 1500 to be paid back end of January. Yes or no would be good.
Business response:
Dear Margreth, We truly apologize if you did not obtain a response in a timely manner. Due to our higher volumes our response time may be delayed. Rest assured that our team works 24/7 to serve you. We would like to discuss this further with you, and one of our Specialists will contact you shortly. Best regards, iCash Team
It's a headache getting approved every time I try....I've never paid it back late, so I should be a trusted customer, yet it gives me a hard time signing into my bank account every time. I should be able to bypass it.
Business response:
We’re sorry to hear about your experience and want to help. Unfortunately, we can’t locate your account with the provided info. To assist you better, could you please send us an e-mail to support@icash.ca that has your account number and phone number so we can resolve your concern promptly. Thank you for your understanding
Trash
Business response:
Dear Dexter, We apologize that we were unable to meet your expectations. Rest assured that iCash is a fully licensed and trusted lender. We would like to discuss this further with you, and one of our Specialists will contact you shortly. Best regards, iCash Team
Not available in my province.
Business response:
Dear Justin, Our customer experience team strives to maintain a high level of customer satisfaction. Unfortunately, we are unable to locate your account to verify the province you are in. We would be grateful for the opportunity to connect with you further. Send us an e-mail to support@icash.ca with your phone number requesting to be called back.
Installed the App after reading the reviews, only to find that the App/business doesn't operate in Saskatchewan! 🤬😭
Business response:
Dear D Coneghan, We apologize for the inconvenience. Unfortunately, our services are not yet available in Saskatchewan. We hope to expand to more provinces in the future. For further assistance, send us an e-mail to support@icash.ca that has your phone number requesting to be called back. Best regards, iCash Team
they don't exactly give u what you ask but over all not bad I guess
Business response:
Dear Corey, we apologize that we were unable to meet your expectations. We are committed to delivering the best possible experience for our customers 24/7. We would like to discuss this further with you, and one of our Specialists will contact you shortly. Best regards, iCash Team
False advertising. It should say upfront that a min monthly income of $800 is required before making u give all your info , take the time & think there's hope when u need help especially in emergencies. It's cruel.
Business response:
Dear Shelly, We are sorry to hear that your experience with our company did not meet your expectations. Please refer to our FAQ for the minimum requirements: https://icash.ca/faq/loan-application/minimum-requirements. We would love to assist you further and one of our Specialists will get in touch shortly.
Frequently asked questions about iCash.ca
How is iCash.ca rated?
iCash.ca has a 4.4 star rating with 14,186 reviews.
When is iCash.ca open?
iCash.ca is open now. It is open 24/7.