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iCash.ca
- Finance
- Hawkesbury, ON
About this business
Location details
372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
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no help with my issues
Business response:
Dear Todd, we are sorry to hear that your experience with our company did not meet your expectations. Customer satisfaction is our top priority and we would love the opportunity to regain your trust. If you wish to discuss the issue further, please send us an email at resolution@icash.ca.
0 stars. it doesn't even work. initial email confirmation doesnt show up after days. uninstalling this trash
Business response:
Here at iCash, we see 1 and 2-star reviews as opportunities for us to improve. We’re sorry you didn’t get the experience that we want all iCash customers to receive. If you’d like to talk with us further, please reach out at resolution@icash.ca.
low lenders
Business response:
Dear Mike, we are sorry to hear that your experience with our company did not meet your expectations. Customer satisfaction is our top priority and we would love the opportunity to regain your trust. If you wish to discuss the issue further, please send us an email at resolution@icash.ca.
thanks for nothing but okay
Business response:
We're thrilled to receive your 5-star rating! Thank you for taking the time to rate us!
difficulty getting a response.
Business response:
We appreciate your feedback and the 4 stars that you have given us! We're always looking for ways to improve and provide even better service to our clients. If there is anything we can do to earn that elusive 5th star in your review, please don't hesitate to let us know.
Icash payment due the 31 Oct, the RBC updates my account at 2:50am payment doesn't post. At 6pm fee of $11.29 goes thru my account and I top up the balance with $10. The bank, treated those transactions differently posting one as 31 Oct. the $11.29 but giving me credit for the $10 Nov 1 . My account now has a negative balance of -$6.81 for 31 Oct. @ 2:49am Nov. 1, the bank backdates Icash and other payments to Oct. 31 meaning something is bouncing. Why do these companies play and manipulate?
Business response:
Dear Jason, our customer experience team strives for high satisfaction. We apologize that your experience with iCash didn't meet expectations. As a regulated lender, iCash follows provincial guidelines and collects payments only on due dates specified in your loan agreement. We'd like to discuss this further, and a specialist will contact you soon.
if u want a quick and easy loan DO NOT US ICASH they change and now it not quick at all youll be waiting for time to reloan
Business response:
Dear Anthony, we are sorry to hear that your experience with our company did not meet your expectations. Customer satisfaction is our top priority and we would love the opportunity to regain your trust. If you wish to discuss the issue further, please send us an email at resolution@icash.ca.
horseshit
Business response:
Here at iCash, we see 1 and 2-star reviews as opportunities for us to improve. We’re sorry you didn’t get the experience that we want all iCash customer to receive. If you’d like to talk with us further, please reach out at resolution@icash.ca.
icash was great to me at one point until I got into legal issues and had to go away for a lengthy period of time. now they won't let me log into my account and won't tell me if I owe them any money. I contact customer support and they don't give me any reasoning. they just say I can not use their services at this time. confusing and aggravating. if I owe, just tell me so I can pay it back!!!! why is it so hard?? dont just ignore me...
Business response:
Hi Jay, we are sorry to hear that your experience with our company did not meet your expectations. Customer satisfaction is our top priority and we would love the opportunity to regain your trust. If you wish to discuss the issue further, please send us an email at resolution@icash.ca.
Frequently asked questions about iCash.ca
How is iCash.ca rated?
iCash.ca has a 4.4 star rating with 14,478 reviews.
When is iCash.ca open?
iCash.ca is open now. It is open 24/7.