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iCash.ca

4.4

About this business

Location details

372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada

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4.414,478 reviews
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Ilyana Richardson's profile image
Ilyana Richardson 
a year ago

my bank is not a recognized financial institution, so I can't get my loan. 

Business response:

Here at iCash, we see 1 and 2-star reviews as opportunities for us to improve. We’re sorry you didn’t get the experience that we want all iCash customer to receive. If you’d like to talk with us further, please reach out at resolution@icash.ca. 

MarcRobert Ehinger's profile image
MarcRobert Ehinger 
a year ago

trying to get any response from a representative is obviously impossible I asked for assistance over a week ago and still haven't received a response. 

Business response:

We take great pride in providing exceptional service to our clients and are committed to continuous improvement. We value your feedback and would appreciate any further suggestions you may have to help us enhance our services and better meet your needs next time. You can also send us an email to resolution@icash.ca. Best regards, iCash 

Irene's profile image
Irene 
a year ago

thhis is a fraud a scam...dont do it!!!!! 

Business response:

Dear Irene, we are sorry to hear that your experience with our company did not meet your expectations. Customer satisfaction is our top priority, and we would love the opportunity to regain your trust. If you wish to discuss the issue further, please send us an email at resolution@icash.ca. 

Jess's profile image
Jess 
a year ago

breach of contract. Day later and still don't have the money I got approved for and said be deposited in 2 minutes; it's the next day resulting in a breach of the contract unsatisfied 

Business response:

Dear Jess, we are sorry to hear that your experience with our company did not meet your expectations. Customer satisfaction is our top priority and we would love the opportunity to regain your trust. If you wish to discuss the issue further, please send us an email at resolution@icash.ca. 

Brent Deschamps's profile image
Brent Deschamps 
a year ago

took my money and won't give ut back 

Business response:

Hi, Brent. Our customer experience team strives to maintain a high level of customer satisfaction. We’re sorry that things fell short in your personal experience with iCash. If you’d like to talk to someone else directly, you can reach out to resolution@icash.ca one of our Resolution Team specialists will get back to you ASAP. 

randy baldwin's profile image
randy baldwin 
a year ago

1st time was ok. went back today,not happy. 

Business response:

Here at iCash, we see 1 and 2-star reviews as opportunities for us to improve. We’re sorry you didn’t get the experience that we want all iCash customer to receive. If you’d like to talk with us further, please reach out at resolution@icash.ca. 

F Maloney's profile image
F Maloney 
a year ago

they take the money right out of your account instead of letting you do it yourself and paying your own loan off 

Business response:

Thank you so much, F, for taking the time to write such a wonderful review about your experience with iCash! Your kind words mean a lot to us and we're thrilled to hear that you had such a positive experience with our services. 

Kait McClean's profile image
Kait McClean 
a year ago

Zero Stars. Scam. This company is ran by AI and has no actual people working there. even their call center is ran by people reading a script. They are thieves and scam artists who will fail to take your payments on time and claim it takes over a week to receive your payment. They will steal from you and then let their AI respond to any requests to talk to a human being. Report and stay away from these scam artists. They do not honor their contracts and will punish you for their fraud and theft. 

Business response:

Dear Kait, customer service is at the forefront of our company values and we apologize that we were unable to meet your needs. We strive to do better. If you’re interested in talking to us further, please contact us at resolution@icash.ca. 

N C's profile image
N C 
a year ago

terrible experience. unreliable... customer service sucks. 

Business response:

We take pride in providing excellent customer service to every one of our customers. We are saddened that we fell short of that excellence in this case. Please send us an email at resolution@icash.ca. 

Frequently asked questions about iCash.ca

How is iCash.ca rated?

iCash.ca has a 4.4 star rating with 14,478 reviews. 

When is iCash.ca open?

iCash.ca is open now. It is open 24/7.