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INFINITI of Scottsdale

4.6

About this business

Location details

7601 E Frank Lloyd Wright, Scottsdale, AZ, 85260, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.62,912 reviews
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2019 INFINITI QX50 ESSENTIAL/PURE Owner's profile image
2019 INFINITI QX50 ESSENTIAL/PURE Owner 
a week ago

Got in quickly for a recall. Gave me a loaner which was great! 

Business response:

Thank you for the positive feedback! We're glad we could get you in quickly for the recall and provide a loaner vehicle to keep you mobile. We appreciate you sharing your experience and look forward to serving you again. 

2020 INFINITI QX50 PURE/LUXE/ESSENTIAL/ Owner's profile image
2020 INFINITI QX50 PURE/LUXE/ESSENTIAL/ Owner 
a week ago

Great service department! Mr Byrd was very professional! 

Business response:

Thank you for the wonderful feedback! We're thrilled to hear about your positive experience with our service team. Your recognition of our professional service means a lot to us. We appreciate you taking the time to share your experience! 

2005 INFINITI G35 Owner's profile image
2005 INFINITI G35 Owner 
a week ago

Did good work and fast took care of us 

Business response:

Thank you for your positive feedback! We're thrilled that we provided quality service quickly and took great care of you. Your satisfaction means everything to us at INFINITI of Scottsdale, and we look forward to serving you again. 

2016 INFINITI QX60 Owner's profile image
2016 INFINITI QX60 Owner 
2 weeks ago

Juan is a tremendous Service Advisor. He is always fair, honest and will go out of his way to see the job gets done right. He does not take sides or BS, a Very Straight Forward Person. Juan is the Reason we keep going back to Infiniti of Scottsdale 

Business response:

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Juan and our service team. Your kind words about his fair, honest, and straightforward approach mean so much to us. We're honored to have earned your loyalty and look forward to continuing to serve you at INFINITI of Scottsdale. 

2015 INFINITI QX80 Owner's profile image
2015 INFINITI QX80 Owner 
2 weeks ago

Infiniti of Scottsdale performed our routine oil change, and as always, provided us with their inspection report and service recommendations. They let you know if it presents as an immediate or needs attention soon issue. They never make you feel pressured to make repairs before they're actually needed. 

Business response:

Thank you for the positive feedback! We're thrilled that you appreciate our thorough inspection reports and transparent approach to service recommendations. We take pride in helping you make informed decisions without pressure. Thank you for choosing INFINITI of Scottsdale! 

Jerry P.'s profile image
Jerry P. 
2 weeks ago

Service advisor terrific. Work done on time. they washed the car. 

Business response:

We are utterly delighted to hear about your positive experience with our service team. It's wonderful to know that our service advisor provided you with terrific support throughout your visit. We take pride in completing work efficiently and on schedule, so we're pleased that everything was finished when promised. The extra touches like having your vehicle washed are part of our commitment to providing exceptional service at INFINITI of Scottsdale. Your feedback reinforces our dedication to delivering quality care for both y... read more

2022 JEEP WRANGLER UNLIMITED RUBICO Owner's profile image
2022 JEEP WRANGLER UNLIMITED RUBICO Owner 
3 weeks ago

Excellent customer service as always, won't go anywhere else, Juan is fantastic! 

Business response:

We are ecstatic to hear about your wonderful experience with our team! Your loyalty means everything to us, and we're thrilled that you consistently choose us for your automotive needs. It's fantastic to know that our commitment to outstanding service keeps you coming back. We're proud to have team members who go above and beyond to make every visit exceptional. Thank you for taking the time to share your positive experience! 

2021 INFINITI QX80 SENSORY Owner's profile image
2021 INFINITI QX80 SENSORY Owner 
3 weeks ago

Well done from start to finish 

Business response:

Thank you for taking the time to share your experience with us. We are thrilled to hear that your entire experience exceeded your expectations from beginning to end. Your feedback about our comprehensive service approach means a great deal to our team. We truly appreciate your trust in us and are delighted that we could deliver the exceptional experience you deserved. 

Barbara T.'s profile image
Barbara T. 
3 weeks ago

Kept me informed. Very easy to work with. 

Business response:

We are excited to hear that our team kept you well-informed throughout your experience. Working with customers who find our process straightforward means everything to us. Your feedback about how easy we were to collaborate with truly highlights what we strive for every day. We appreciate you taking the time to share your positive experience with us. 

Frequently asked questions about INFINITI of Scottsdale

How is INFINITI of Scottsdale rated?

INFINITI of Scottsdale has a 4.6 star rating with 2,912 reviews. 

When is INFINITI of Scottsdale open?

INFINITI of Scottsdale is closed now. It will open at 8:00 a.m.