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7601 E Frank Lloyd Wright, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
My Service Advisor was knowledgeable, friendly and customer focused and communicative. Work was completed as committed.
If you have any issues with the car , Isaac is the one who can take care of you.
Business response:
We are ecstatic to hear about your positive experience with Isaac! It's wonderful to know that he was able to help resolve any concerns you had with your vehicle. Having someone you can trust to take care of your needs is incredibly valuable, and we're proud that Isaac provided you with that level of service. Your feedback about his ability to handle car issues with care means a great deal to our team. We appreciate you taking the time to share your experience and look forward to continuing to serve you.
I love Infiniti of Scottsdale. Service personnel are always so nice, I get a loaner to use, they go over my car with a fine tooth comb and find what needs to be serviced, and then get it done quickly. I have never taken my Infinity anywhere else.
Business response:
We are thrilled to hear about your wonderful experience with our service team. Your loyalty means everything to us, especially knowing that you've consistently chosen us for all your vehicle's needs. We're delighted that our staff has provided you with exceptional care, convenient loaner vehicle options, and thorough maintenance services. It's incredibly rewarding to know that our attention to detail and efficient service has earned your trust over the years. Your continued confidence truly makes our day.
Buying experience was quick and easy! Did an online purchase so was able to buy from the comfort of home. And the complimentary training was invaluable to learn about the features of my car.
Business response:
Thank you immensely for sharing your wonderful experience with the online purchasing process. We're delighted that you found the buying process both efficient and convenient from your home. It's fantastic to hear that the complimentary training session provided you with valuable insights into your vehicle's features. Your positive feedback about the seamless experience truly means a lot to our team. We're thrilled that we could make your car buying journey so smooth and informative.
The Service rep Isaac was helpful and trustworthy. The car was repaired when and for how much that they originally said.
Business response:
Thank you for sharing your wonderful experience with us. We're delighted to hear that Isaac provided you with such helpful and trustworthy service throughout your visit. It's fantastic to know that your vehicle repair was completed exactly as promised, both in timing and cost. Your confidence in our team and our commitment to delivering on our promises means everything to us. We truly appreciate customers like you who take the time to recognize exceptional service.
Isaac Ramos was very knowledgeable and helpful.
Business response:
We are absolutely thrilled to hear about your positive experience with our team. It's wonderful to know that you found our staff member so knowledgeable and supportive during your visit. At INFINITI of Scottsdale, we take great pride in having team members who are well-informed and ready to assist our customers with expertise and care. Your feedback truly means a lot to us and reinforces our commitment to providing exceptional service to every customer who walks through our doors. We appreciate you taking the time to share y... read more
Always a pleasant experience.
Business response:
Thank you for your wonderful feedback! We're delighted to know that your visits to INFINITI of Scottsdale consistently provide you with such positive experiences. Your satisfaction with our service means everything to our team, and we truly appreciate you taking the time to share your thoughts. It's wonderful to hear that we've been able to create a welcoming environment for you and your QX60. We look forward to continuing to serve you with the same level of care and attention that has made each visit enjoyable.
Straightforward approach to the sales process. All personnel were helpful.
Business response:
We are thrilled to hear about your positive experience with our team. Your feedback about our direct sales approach and the helpfulness of our staff means a great deal to us. We work hard to ensure every customer feels supported throughout their journey, and it sounds like our personnel delivered exactly that. Thank you for taking the time to share your experience with INFINITI of Scottsdale - it truly helps us continue providing excellent service to all our customers.
Everything was handled perfectly. My loaner car was ready and check in and out was fast and easy!
Business response:
We are utterly delighted to hear about your wonderful experience with us! It's fantastic to know that we managed everything seamlessly for you. We're especially pleased that your loaner vehicle was prepared and waiting, and that both the check-in and check-out processes went smoothly and efficiently. Your positive feedback about the speed and convenience of our service means so much to our team. We strive to make every visit as effortless as possible, and it's rewarding to see that reflected in your experience. Thank you for... read more
INFINITI of Scottsdale has a 4.6 star rating with 3,124 reviews.
INFINITI of Scottsdale is closed now. It will open at 9:00 a.m.