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7601 E Frank Lloyd Wright, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I think Issac did what he could but seems they are lacking enough trained technicians that specialize in what was going on with my Air Conditioning. No fault to Issac he did his best to take care of my needs. I Truely think they just need to find more help to handle the load of work. I brought back my car on several occasions and they had the car long enough to figure things out but the AC kept failing. I called but they had no one to work on it so I sought out another dealership who could accomidate my needs. Issac was 5 st... read more
Business response:
We truly value your recognition of the dedicated service you received and understand how important it is to have your air conditioning issues resolved promptly and effectively. Your feedback about needing more specialized technicians is valuable insight that helps us improve our service capabilities. We appreciate your patience throughout multiple visits and understand how frustrating it must have been when the problem persisted. It means a great deal to us that you recognized the genuine effort put forth to address your nee... read more
Excellent service- service being provided was explained and offered a loaner car. Service was completed on time
Business response:
It's wonderful to know that our staff took the time to clearly explain the service process and that we were able to provide you with a loaner vehicle for your convenience. We're also pleased that we completed your service within the expected timeframe.
Rep kept us informed during the recall.
Business response:
Keeping our customers well-informed during important service matters is something we take seriously, and it means a lot to know that you felt supported every step of the way. Thank you for taking the time to share your positive experience with INFINITI of Scottsdale.
Very good service efficient and reliable
Business response:
Your feedback about the quality of service you received means a great deal to us at INFINITI of Scottsdale. We work hard to ensure every customer has a smooth and dependable experience, and we're pleased that we met your expectations.
Always quick quality service by Juan.
Business response:
We are happy to hear about your consistently positive experience with our service team. Your feedback about receiving quick and quality service means a great deal to us at INFINITI of Scottsdale. It's wonderful to know that our team member has been able to provide you with the reliable and efficient service you deserve as a Q70 owner.
Excellent, no appointment , worked us right in. We live out of town, really helped!
Business response:
It's wonderful to hear that we could accommodate you without an appointment and work you right into our schedule. We understand how important convenience is, especially when you're traveling from out of town, and we're pleased we could provide the helpful service you needed.
Isaac the Service Advisor was very helpful and attended to my needs for my car.
Fast service. Kind service tech.
Business response:
We are excited to hear about your positive experience with our team! Your feedback about receiving quick and efficient service means so much to us. We truly appreciate you taking the time to recognize the kindness and professionalism of our service technician.
I liked the idea of riide share when a rental is not available. Unhappy I need to replace my windshield wipers. Very little rain in az. I had windshield wipers replace by infinty of Scottsdale and here it is they need to be replaced again. It has only been around 1 year.
INFINITI of Scottsdale has a 4.6 star rating with 2,900 reviews.
INFINITI of Scottsdale is closed now. It will open at 10:00 a.m.