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7601 E Frank Lloyd Wright, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Always had a good experience at this dealership and this time was no exception.
Business response:
We deeply appreciate hearing about your consistently positive experiences with us. Your loyalty and trust in our dealership means everything to our team. We understand how important it is to have reliable service you can count on, and we're honored that we continue to meet your expectations. Your feedback motivates us to maintain the high standards that keep bringing you back to INFINITI of Scottsdale.
I actually bough the car over the phone and shipped it to my house in California. The sales person amazing!! Finance dept was easy to deal with. Over all 10/10 experience I'm so happy with my car!!!
Business response:
Thank you for your wonderful feedback about your remote purchase experience. We're thrilled that you had such a positive experience buying your vehicle over the phone and having it shipped to California. It's fantastic to hear that our sales team provided amazing service and that our finance department made the process easy for you. Your 10/10 rating means the world to us, and we're delighted that you're so happy with your new car. We truly appreciate customers like you who trust us with such an important purchase, even from... read more
Awesome service and team members
Business response:
Thank you for your wonderful feedback about the outstanding service you received from our team. We are happy to know that our staff members provided you with such a positive experience. Your satisfaction with the level of care and attention you received truly means everything to us. We appreciate you taking the time to share your experience and look forward to continuing to serve you with the same level of excellence.
Service was completed to my satisfaction and on time
Business response:
We greatly appreciate your feedback about your recent service experience. It's wonderful to hear that everything was handled efficiently and met your expectations within the expected timeframe. Your satisfaction with the quality of work performed means a great deal to our team. We strive to deliver reliable service that keeps you confident in your vehicle, and we're pleased we achieved that goal for you.
We had a really great experience working with Antonio. He was very patient and knowledgeable. Also Roger in finance is fantastic and worked with us as we were first time car buyers. Overall excellent service!
Business response:
We are grateful for your wonderful feedback about your experience with our team. It's encouraging to know that Antonio provided you with the patient and knowledgeable service you deserved throughout your visit. We're also delighted to hear that Roger in finance made such a positive impact as you navigated your first car purchase together. Your recognition of our team's excellent service means everything to us, and we truly appreciate you taking the time to share these kind words about your experience.
Excellent service. Thank you
Business response:
We are pleased to hear about your positive experience with our service team. Your appreciation means everything to us, and we're thrilled that we could provide you with the excellent care you deserve. Thank you for choosing INFINITI of Scottsdale and for taking the time to share your feedback with us.
My service advisor Dillion went above and beyond to help me with my car . Very professional and kind as can be!
Business response:
We greatly appreciate your wonderful feedback about your recent service experience. It's truly rewarding to hear that Dillion provided you with exceptional care and support for your vehicle needs. His professional approach and genuine kindness clearly made a positive impact on your visit. Your recognition of his dedication to going the extra mile means so much to our entire team at INFINITI of Scottsdale. We're honored to have earned your trust and look forward to continuing to provide you with outstanding service.
Overall, a very good experience. We enjoyed getting to know our sales person, Noah and my wife and I liked his friendly, reasonable and low pressure approach. We thought that infinity of Scottsdale really worked with us to do a win-win deal. A few weeks out from the sale and we are no less happy with our new preowned car.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our team and that you found the sales approach to be friendly and low-pressure. It's wonderful that you felt we worked together to create a mutually beneficial arrangement. We're especially pleased that your satisfaction with your pre-owned vehicle has continued strong several weeks after your purchase. Your experience reflects exactly what we strive to provide - a welcoming environment where customers feel comfortable and confi... read more
Nice service Washed my car well
Business response:
We are utterly delighted to hear about your positive experience with our service team. It's wonderful to know that we provided you with quality care and that your vehicle received the thorough cleaning it deserved. Your satisfaction with the attention to detail means so much to us at INFINITI of Scottsdale. We truly appreciate you taking the time to share your feedback and look forward to continuing to exceed your expectations in the future.
INFINITI of Scottsdale has a 4.6 star rating with 3,182 reviews.
INFINITI of Scottsdale is closed now. It will open tomorrow at 9:00 a.m.