This profile has been claimed by the business owner or representative.
INFINITI of Scottsdale
- Car Dealers
- Scottsdale, AZ
About this business
Location details
7601 E Frank Lloyd Wright, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
My service rep Juan takes excellent care of me and the technicians always do a great job !
Business response:
We are overjoyed to hear about your wonderful experience with our service team. It's fantastic to know that your service representative provides you with excellent care and that our technicians consistently deliver great work for you. Your feedback about the quality of service you receive means so much to us. We're grateful to have you as part of the INFINITI of Scottsdale family and look forward to continuing to provide you with the outstanding service you deserve.
I'll give a 5 star review with a caveat. People are very helpful, starting with sales person Antonio, who kept the deal together while the "rules" of the dealership were navigated. Just be aware: 1. They bolt on a $399 plant protection fee. No way around it. Our car hadn't even gone into detail and they said no we cannot waive this service or fee. 2. No outside lenders are accepted. So if you are financing through your own credit union or bank they will not allow it. Must pay cash or use the dealer lender. As long as you und... read more
Business response:
Thank you for sharing your detailed feedback and for taking the time to recognize Antonio's helpfulness in keeping everything on track during your visit. We're pleased to hear that our team provided you with supportive service while working through the various requirements. We genuinely appreciate you highlighting both the positive aspects of your experience and the specific policies you encountered. Your insights about the paint protection service and financing options are valuable, as they help other customers understand w... read more
Fast service. Juan my service advisor is the best!
Business response:
Thank you for the great feedback! We're thrilled to hear about your excellent experience with Juan and our service team. We appreciate you taking the time to share your positive experience and look forward to serving you again at INFINITI of Scottsdale.
Great service and friendly staff
Business response:
We are thrilled to hear about your wonderful experience with our team. Your kind words about our exceptional service and welcoming staff truly mean the world to us. Creating a positive and supportive environment for every customer who walks through our doors is something we take great pride in. We appreciate you taking the time to share your feedback and look forward to continuing to serve you and your vehicle with the same level of care and dedication in the future.
Great always great experience
Business response:
Thank you for your wonderful feedback! We're delighted to hear about your consistently positive experiences with us. Your loyalty means the world to our team, and we look forward to serving you for many years to come.
Work was done as advertised and on time
Business response:
Thank you for your positive feedback! We're pleased we completed your work as promised and on time. We appreciate you taking the time to share your experience and look forward to serving you again at INFINITI of Scottsdale.
Always customer focused and professional!
Business response:
Thank you for recognizing our customer-focused approach and professionalism! We're thrilled to hear about your positive experience and truly appreciate your feedback and trust in INFINITI of Scottsdale.
Pleasant staff. Washed car. A good experience
Business response:
Thank you for the positive feedback! We're delighted you found our staff pleasant and had a good experience with the car wash service. We appreciate your kind words and look forward to serving you again.
Got in quickly for a recall. Gave me a loaner which was great!
Business response:
Thank you for the positive feedback! We're glad we could get you in quickly for the recall and provide a loaner vehicle to keep you mobile. We appreciate you sharing your experience and look forward to serving you again.
Frequently asked questions about INFINITI of Scottsdale
How is INFINITI of Scottsdale rated?
INFINITI of Scottsdale has a 4.6 star rating with 3,182 reviews.
When is INFINITI of Scottsdale open?
INFINITI of Scottsdale is closed now. It will open tomorrow at 9:00 a.m.