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INFINITI of Scottsdale
- Car Dealers
- Scottsdale, AZ
About this business
Location details
7601 E Frank Lloyd Wright, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Juan Pablo the service rep is great to work with. Car done on time and within cost the estimate.
Business response:
We are thrilled to hear about your positive experience with our service team. It's wonderful to know that your vehicle service was completed on schedule and stayed within the estimated cost. Having a service representative who delivers excellent customer care makes all the difference, and we're pleased that you found the experience to be great. Your feedback about the timely and budget-conscious service at INFINITI of Scottsdale means a lot to our team. We appreciate you taking the time to share your experience and look forw... read more
Always satisfied! My device adviser is one of your best, Jaun S.
Business response:
Thank you for your wonderful feedback! Your consistent satisfaction with our service means everything to us. We're fortunate to have team members who truly understand how to provide exceptional support and guidance. Juan S. clearly demonstrates the level of care and expertise we strive for in every customer interaction. Your recognition of his outstanding work reflects our commitment to delivering the quality experience you deserve. We appreciate your trust in INFINITI of Scottsdale and look forward to continuing to exceed y... read more
Fast, efficient. Great communication. Provided Lyft ride share to and from dealership while by vehicle was being serviced. Price was reasonable.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. Your feedback about our quick and effective approach, along with our clear communication throughout the process, truly means a lot to us. We're especially pleased that our complimentary ride share service made your visit more convenient while your vehicle received the care it needed. Knowing that you found our pricing fair adds to our satisfaction in serving you. We appreciate you choosing INFINITI of Scottsdale and look forward to conti... read more
My Service Advisor was knowledgeable, friendly and customer focused and communicative. Work was completed as committed.
Business response:
We are privileged to hear about your outstanding experience with our service team. Your feedback highlighting the knowledge, friendliness, and customer-focused approach of your advisor truly means a lot to us. It's wonderful to know that the communication throughout your visit met your expectations and that we delivered on our commitments. Thank you for taking the time to share your positive experience - it motivates our entire team to continue providing exceptional service to every customer who walks through our doors.
If you have any issues with the car , Isaac is the one who can take care of you.
Business response:
We are ecstatic to hear about your positive experience with Isaac! It's wonderful to know that he was able to help resolve any concerns you had with your vehicle. Having someone you can trust to take care of your needs is incredibly valuable, and we're proud that Isaac provided you with that level of service. Your feedback about his ability to handle car issues with care means a great deal to our team. We appreciate you taking the time to share your experience and look forward to continuing to serve you.
I love Infiniti of Scottsdale. Service personnel are always so nice, I get a loaner to use, they go over my car with a fine tooth comb and find what needs to be serviced, and then get it done quickly. I have never taken my Infinity anywhere else.
Business response:
We are thrilled to hear about your wonderful experience with our service team. Your loyalty means everything to us, especially knowing that you've consistently chosen us for all your vehicle's needs. We're delighted that our staff has provided you with exceptional care, convenient loaner vehicle options, and thorough maintenance services. It's incredibly rewarding to know that our attention to detail and efficient service has earned your trust over the years. Your continued confidence truly makes our day.
Buying experience was quick and easy! Did an online purchase so was able to buy from the comfort of home. And the complimentary training was invaluable to learn about the features of my car.
Business response:
Thank you immensely for sharing your wonderful experience with the online purchasing process. We're delighted that you found the buying process both efficient and convenient from your home. It's fantastic to hear that the complimentary training session provided you with valuable insights into your vehicle's features. Your positive feedback about the seamless experience truly means a lot to our team. We're thrilled that we could make your car buying journey so smooth and informative.
The Service rep Isaac was helpful and trustworthy. The car was repaired when and for how much that they originally said.
Business response:
Thank you for sharing your wonderful experience with us. We're delighted to hear that Isaac provided you with such helpful and trustworthy service throughout your visit. It's fantastic to know that your vehicle repair was completed exactly as promised, both in timing and cost. Your confidence in our team and our commitment to delivering on our promises means everything to us. We truly appreciate customers like you who take the time to recognize exceptional service.
Isaac Ramos was very knowledgeable and helpful.
Business response:
We are absolutely thrilled to hear about your positive experience with our team. It's wonderful to know that you found our staff member so knowledgeable and supportive during your visit. At INFINITI of Scottsdale, we take great pride in having team members who are well-informed and ready to assist our customers with expertise and care. Your feedback truly means a lot to us and reinforces our commitment to providing exceptional service to every customer who walks through our doors. We appreciate you taking the time to share y... read more
Frequently asked questions about INFINITI of Scottsdale
How is INFINITI of Scottsdale rated?
INFINITI of Scottsdale has a 4.6 star rating with 3,182 reviews.
When is INFINITI of Scottsdale open?
INFINITI of Scottsdale is closed now. It will open tomorrow at 9:00 a.m.