This profile has been claimed by the business owner or representative.
INFINITI of Scottsdale
- Car Dealers
- Scottsdale, AZ
About this business
Location details
7601 E Frank Lloyd Wright, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Always ready to take care of a problem. Recently experienced a flat tire that we think was probably from a nail in the road. My son wanted to go to a tire store but I insisted on going to my Infiniti dealer. When you have a good dealer and they provide excellent service that's the way to go.
Business response:
We sincerely value your trust in choosing INFINITI of Scottsdale for your tire repair needs. It's wonderful to hear that you experienced our commitment to taking care of problems promptly and effectively. Your confidence in bringing your vehicle to us rather than elsewhere truly demonstrates the strong relationship we've built together. We appreciate customers like you who recognize the value of working with a dealer that consistently provides excellent service. Thank you for being such a loyal part of our INFINITI family.
Good service Clean facility.
Business response:
Thank you immensely for taking the time to share your positive experience with us. We're delighted to hear that you found our service to be good and appreciated the cleanliness of our facility. Maintaining high standards in both customer care and our showroom environment is something we take great pride in. Your feedback reinforces our commitment to providing excellent experiences for every INFINITI owner who visits us. We truly value having you as part of the INFINITI of Scottsdale family and look forward to continuing to s... read more
Professional Service Agent ; through review of work to be performed
Business response:
Your positive experience with our service team truly brightens our day. We take great pride in having knowledgeable professionals who thoroughly explain the work needed for your vehicle.
I thought the process at this dealer was Awesome! I loved Max, my sales person, and Roger, who worked very hard to get me approved. I liked the pretty dealership and would shop there again!
Business response:
Your positive experience means everything to us! We're thrilled that you found the entire process exceptional and that our team made such a wonderful impression.
Juan Pablo the service rep is great to work with. Car done on time and within cost the estimate.
Business response:
We are thrilled to hear about your positive experience with our service team. It's wonderful to know that your vehicle service was completed on schedule and stayed within the estimated cost. Having a service representative who delivers excellent customer care makes all the difference, and we're pleased that you found the experience to be great. Your feedback about the timely and budget-conscious service at INFINITI of Scottsdale means a lot to our team. We appreciate you taking the time to share your experience and look forw... read more
Always satisfied! My device adviser is one of your best, Jaun S.
Business response:
Thank you for your wonderful feedback! Your consistent satisfaction with our service means everything to us. We're fortunate to have team members who truly understand how to provide exceptional support and guidance. Juan S. clearly demonstrates the level of care and expertise we strive for in every customer interaction. Your recognition of his outstanding work reflects our commitment to delivering the quality experience you deserve. We appreciate your trust in INFINITI of Scottsdale and look forward to continuing to exceed y... read more
Fast, efficient. Great communication. Provided Lyft ride share to and from dealership while by vehicle was being serviced. Price was reasonable.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. Your feedback about our quick and effective approach, along with our clear communication throughout the process, truly means a lot to us. We're especially pleased that our complimentary ride share service made your visit more convenient while your vehicle received the care it needed. Knowing that you found our pricing fair adds to our satisfaction in serving you. We appreciate you choosing INFINITI of Scottsdale and look forward to conti... read more
My Service Advisor was knowledgeable, friendly and customer focused and communicative. Work was completed as committed.
Business response:
We are privileged to hear about your outstanding experience with our service team. Your feedback highlighting the knowledge, friendliness, and customer-focused approach of your advisor truly means a lot to us. It's wonderful to know that the communication throughout your visit met your expectations and that we delivered on our commitments. Thank you for taking the time to share your positive experience - it motivates our entire team to continue providing exceptional service to every customer who walks through our doors.
If you have any issues with the car , Isaac is the one who can take care of you.
Business response:
We are ecstatic to hear about your positive experience with Isaac! It's wonderful to know that he was able to help resolve any concerns you had with your vehicle. Having someone you can trust to take care of your needs is incredibly valuable, and we're proud that Isaac provided you with that level of service. Your feedback about his ability to handle car issues with care means a great deal to our team. We appreciate you taking the time to share your experience and look forward to continuing to serve you.
Frequently asked questions about INFINITI of Scottsdale
How is INFINITI of Scottsdale rated?
INFINITI of Scottsdale has a 4.6 star rating with 3,275 reviews.
When is INFINITI of Scottsdale open?
INFINITI of Scottsdale is closed now. It will open at 9:00 a.m.