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7601 E Frank Lloyd Wright, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Best service advisor. I've been a customer of Infiniti of Scottsdale for 20 plus years, and always great service
Business response:
We are utterly delighted to hear about your wonderful experience with our service team. Your loyalty as a customer for over two decades truly means the world to us. It's heartwarming to know that we've consistently provided you with excellent service throughout all these years.
It was a great experience to have my car inspected and serviced there
Customer Service Competency
Business response:
We are delighted to know that our team met your expectations during your experience with your INFINITI Q50 PURE. Your recognition of our staff's expertise and professional service means a great deal to us. We take pride in providing knowledgeable assistance and maintaining the high standards that INFINITI owners deserve.
Kiefer was very polite and respectful and had a lot of knowledge about the vehicle. I was interested in the only problem I'm having is that I was promised paperwork for the car warranty that is still left on the vehicle and I never received the paperwork and Hyundai is not answering me either so if there's someway that somebody can send me some paperwork or a card or something that I can use if I needed service, I would really appreciate it Thank you Loreen Kollmorgen
Business response:
We sincerely value your positive feedback about your experience with our team. It's wonderful to hear that you found our staff member to be polite, respectful, and knowledgeable about the vehicle you were interested in. We take pride in providing excellent customer service and detailed vehicle information. We understand your concern regarding the warranty paperwork you were promised for your vehicle. Having proper documentation for warranty coverage is important, and we want to ensure you have everything you need for potenti... read more
Juan is always professional and takes care of the customers. He's the reason I drive 45 minutes to get my service done at this location
Business response:
We are truly honored that you choose to drive 45 minutes to visit INFINITI of Scottsdale for your vehicle's maintenance needs. Your loyalty means everything to us, and we understand that exceptional customer care is what builds lasting relationships. It's clear that our team member's professionalism and dedication to taking care of customers like you makes all the difference.
Great work and customer service as usual!
Business response:
We are overjoyed to hear about your wonderful experience with our team! Your kind words about our customer service mean so much to us. It's truly rewarding to know that we consistently deliver the quality work and service you expect from INFINITI of Scottsdale. We appreciate your continued trust in us and look forward to serving you again in the future.
Fast and friendly service. Great staff
Business response:
We are delighted to hear that you found our service to be efficient and our team members welcoming during your visit. Your kind words about our staff mean a great deal to us, as we strive to provide exceptional customer care for every INFINITI owner.
They were very efficient answered all my questions and returned all my calls and delivered the car in great shape to my home
Business response:
We are delighted to hear about your positive experience with our team. We're thrilled that we could provide you with excellent communication throughout the process and deliver your vehicle in great condition directly to your home. Thank you for taking the time to share your experience with us!
Easy and easy out and very professional and courteous staff.
Business response:
It's wonderful to hear that our process was straightforward from start to finish and that our team provided you with the professional and courteous service you deserved. Your positive experience means everything to us!
INFINITI of Scottsdale has a 4.6 star rating with 2,900 reviews.
INFINITI of Scottsdale is closed now. It will open at 10:00 a.m.