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INFINITI of Scottsdale

4.6

About this business

Location details

7601 E Frank Lloyd Wright, Scottsdale, AZ, 85260, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.63,181 reviews
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2020 INFINITI QX50 PURE/LUXE/ESSENTIAL/ Owner's profile image
2020 INFINITI QX50 PURE/LUXE/ESSENTIAL/ Owner 
3 months ago

Great service department! Mr Byrd was very professional! 

Business response:

Thank you for the wonderful feedback! We're thrilled to hear about your positive experience with our service team. Your recognition of our professional service means a lot to us. We appreciate you taking the time to share your experience! 

2005 INFINITI G35 Owner's profile image
2005 INFINITI G35 Owner 
3 months ago

Did good work and fast took care of us 

Business response:

Thank you for your positive feedback! We're thrilled that we provided quality service quickly and took great care of you. Your satisfaction means everything to us at INFINITI of Scottsdale, and we look forward to serving you again. 

2016 INFINITI QX60 Owner's profile image
2016 INFINITI QX60 Owner 
3 months ago

Juan is a tremendous Service Advisor. He is always fair, honest and will go out of his way to see the job gets done right. He does not take sides or BS, a Very Straight Forward Person. Juan is the Reason we keep going back to Infiniti of Scottsdale 

Business response:

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Juan and our service team. Your kind words about his fair, honest, and straightforward approach mean so much to us. We're honored to have earned your loyalty and look forward to continuing to serve you at INFINITI of Scottsdale. 

2015 INFINITI QX80 Owner's profile image
2015 INFINITI QX80 Owner 
3 months ago

Infiniti of Scottsdale performed our routine oil change, and as always, provided us with their inspection report and service recommendations. They let you know if it presents as an immediate or needs attention soon issue. They never make you feel pressured to make repairs before they're actually needed. 

Business response:

Thank you for the positive feedback! We're thrilled that you appreciate our thorough inspection reports and transparent approach to service recommendations. We take pride in helping you make informed decisions without pressure. Thank you for choosing INFINITI of Scottsdale! 

Jerry P.'s profile image
Jerry P. 
4 months ago

Service advisor terrific. Work done on time. they washed the car. 

Business response:

We are utterly delighted to hear about your positive experience with our service team. It's wonderful to know that our service advisor provided you with terrific support throughout your visit. We take pride in completing work efficiently and on schedule, so we're pleased that everything was finished when promised. The extra touches like having your vehicle washed are part of our commitment to providing exceptional service at INFINITI of Scottsdale. Your feedback reinforces our dedication to delivering quality care for both y... read more

2022 JEEP WRANGLER UNLIMITED RUBICO Owner's profile image
2022 JEEP WRANGLER UNLIMITED RUBICO Owner 
4 months ago

Excellent customer service as always, won't go anywhere else, Juan is fantastic! 

Business response:

We are ecstatic to hear about your wonderful experience with our team! Your loyalty means everything to us, and we're thrilled that you consistently choose us for your automotive needs. It's fantastic to know that our commitment to outstanding service keeps you coming back. We're proud to have team members who go above and beyond to make every visit exceptional. Thank you for taking the time to share your positive experience! 

2021 INFINITI QX80 SENSORY Owner's profile image
2021 INFINITI QX80 SENSORY Owner 
4 months ago

Well done from start to finish 

Business response:

Thank you for taking the time to share your experience with us. We are thrilled to hear that your entire experience exceeded your expectations from beginning to end. Your feedback about our comprehensive service approach means a great deal to our team. We truly appreciate your trust in us and are delighted that we could deliver the exceptional experience you deserved. 

Barbara T.'s profile image
Barbara T. 
4 months ago

Kept me informed. Very easy to work with. 

Business response:

We are excited to hear that our team kept you well-informed throughout your experience. Working with customers who find our process straightforward means everything to us. Your feedback about how easy we were to collaborate with truly highlights what we strive for every day. We appreciate you taking the time to share your positive experience with us. 

2012 INFINITI G37 BASE/SPORT Owner's profile image
2012 INFINITI G37 BASE/SPORT Owner 
4 months ago

I like the whole experience. I've been going there since 2006. Good customer service, quality technicians, good environment, and a car wash. My Infiniti cars have also been reliable. 

Business response:

We are delighted to hear about your wonderful experience with us over all these years. Your loyalty since 2006 means everything to our team. It's heartwarming to know that our customer service approach and skilled technicians have consistently met your expectations. We take great pride in maintaining a welcoming environment and providing those extra touches like our complimentary car wash service. Your satisfaction with the reliability of your INFINITI vehicles reflects our commitment to quality service and care. Thank you f... read more

Frequently asked questions about INFINITI of Scottsdale

How is INFINITI of Scottsdale rated?

INFINITI of Scottsdale has a 4.6 star rating with 3,181 reviews. 

When is INFINITI of Scottsdale open?

INFINITI of Scottsdale is closed now. It will open at 9:00 a.m.