This profile has been claimed by the business owner or representative.
INFINITI of Scottsdale
- Car Dealers
- Scottsdale, AZ
About this business
Location details
7601 E Frank Lloyd Wright, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Wonderful service from start to finish.
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your feedback about receiving wonderful service throughout your entire visit means so much to us. We take great pride in ensuring every customer feels valued and well-cared for from the moment they walk through our doors until they drive away satisfied. Thank you for taking the time to share your experience and for choosing INFINITI of Scottsdale for your automotive needs.
I was greeted by the service person as I was getting out of my vehicle. I was very happy with my service. It even took less time than I was originally told.
Business response:
Your positive experience means so much to us! We're thrilled that our team member provided such welcoming service right from the moment you arrived. It's wonderful to hear that your visit exceeded expectations, especially with the quicker than anticipated completion time. Your satisfaction is our priority, and we appreciate you taking the time to share your experience.
You are always organized and look after your customers.
Business response:
We sincerely value your feedback about our commitment to organization and customer care. It means so much to hear that you feel well looked after when you visit us. Your trust in our team and services is something we deeply appreciate. We are honored to serve customers like you who take the time to share their positive experiences. Thank you for choosing INFINITI of Scottsdale for your automotive needs.
Infiniti of Scottsdale provides knowledgeable, efficient and friendly service.
Business response:
Thank you for taking the time to share your experience with our team. We are excited to hear that you found our service to be knowledgeable, efficient, and friendly. Your feedback means a great deal to us and reinforces our commitment to providing exceptional service to every customer. We appreciate you choosing INFINITI of Scottsdale and look forward to continuing to exceed your expectations in the future.
The service advisor are great, and always have been. The technicians are good as well. The biggest issue is the new service manager is unprofessional and the whole vibe has changed significantly since he stared. You can tell the service advisor don't care for him either. He clearly lacks the ability to be a leader, help his staff and make it a welcoming environment. The most concerning of all is that he avoids customers when there's an issue. I am assuming he doesn't want to or know how to handle conflict and provide resolut... read more
Business response:
We're sorry to learn that your recent visits haven't met the high standards you've come to expect from our team. We take your comments about our management and service environment seriously, as creating a welcoming and professional atmosphere for both our customers and employees is extremely important to us. Our Service Director, Jimi Bettino, would like the opportunity to learn more about your experience and address your concerns directly. Please reach out to him at jbettino@vtaig.com.
Great customer support from the staff especially Juan S.
Business response:
We are thrilled to hear about your positive experience with our team. Your feedback about receiving excellent customer support means so much to us, and we truly appreciate you taking the time to share your thoughts. It's wonderful to know that our staff member provided you with the outstanding service you deserved.
Liked quality of service-no dis like
Business response:
Thank you for your wonderful feedback! We are happy to hear that you appreciated the quality of service we provided for your 2003 INFINITI FX45. Your satisfaction means everything to us, and we truly value having you as part of the INFINITI of Scottsdale family.
Great experience every time I go here. Isaac takes the time to explain to me what my car needs and gives me a great deal. Thank you
Business response:
We are thrilled to hear about your consistently positive experiences with us. It's wonderful to know that you receive thorough explanations about your vehicle's needs and feel you're getting excellent value each time you visit.
service was quick and professional.
Business response:
Thank you for sharing your experience with us. We are delighted to hear that our team provided you with efficient and professional service during your visit. Your feedback about the quality of service means a great deal to us, and we truly appreciate you taking the time to share your thoughts. We look forward to continuing to serve you and your vehicle with the same level of excellence in the future.
Frequently asked questions about INFINITI of Scottsdale
How is INFINITI of Scottsdale rated?
INFINITI of Scottsdale has a 4.6 star rating with 3,182 reviews.
When is INFINITI of Scottsdale open?
INFINITI of Scottsdale is closed now. It will open tomorrow at 9:00 a.m.