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INFINITI of the Palm Beaches Service Center

4.8

About this business

Location details

3101 Okeechobee Blvd, West Palm Beach, FL, 33409, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
4.8662 reviews
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Beverly123's profile image
Beverly123 
7 years ago

"Raymond provides exceptional service" Raymond Graham, our service consultant, provides professional and knowledgeable service for our vehicles. He goes above and beyond to make sure we are taken care of. He explains issues thoroughly and offers advise. He is the reason we will stay we would continue to buy our cars at Schumacher. Beverly & Keith Levine 

Business response:

Beverly & Keith, thank you for taking the time to provide this excellent 5-star review for Schumacher Auto and Raymond! We appreciate your business and hope to see you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003 

Infinitimanyes's profile image
Infinitimanyes 
7 years ago

"Service was excellent and Danny was very professional." Danny was his usual professional self and made the experience great as I.always expect. Danny is a good service advisor and I always ask for him when I schedule service. 

Business response:

Thank you for taking the time to provide this excellent 5-star review. I am glad that you had a great experience with Danny in the service department, who is truly an asset to our team. If you need any further assistance, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229 

ECristal's profile image
ECristal 
7 years ago

"Great service " Every time I take my Infinity in for service it’s a pleasure. Starting from the arrival till I leave. Danny the service representative is very professional and helpful. He will treat you like family. 

Business response:

Thank you for your positive 5-star review, Danny, Wilbert, Sal, and JP are a great asset to our team. If we could assist you any further please don't hesitate to contact us. Lisa Parker Director of Customer Relations 561-253-6228 

infinity qx70's profile image
infinity qx70 
7 years ago

"Oil Change" Justin had me in and out in the time he said he would including tire rotation. My car was as clean as when i dropped it off. I was very happy !! 

Business response:

Thank you for your positive review, we appreciate you taking the time out to share the experience you had with Justin and glad to hear you are very happy! If we can assist you any further, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229 

Firefighter416's profile image
Firefighter416 
7 years ago

"Consistent professionalism " Service department withDanny Solonzano is always efficient and friendly. Offers suggestions for improvement but does not do the “ hard sell” on add ones. And the wash your car! 

Business response:

Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229 

allan1023's profile image
allan1023 
7 years ago

"Excellent service." Routine service appm't, but done efficiently & timely.Waiting area was clean, with coffee area & snacks. didn't mind waiting. Enjoyed having our car cleaned. 

Business response:

Thank you for your positive review, Allan, we appreciate you taking the time out to share your experience with us. If we can assist you further, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229 

Atique's profile image
Atique 
7 years ago

"Outstanding" From he moment I pulled up to the service area, all the personal are ready to assist with the car issue. Carrie is very courteous, polite, friendly and is tentative to the details of the work completed. Very pleasant experience. Thanks . 

Business response:

Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229 

Santy's profile image
Santy 
7 years ago

"Excellent, awesome 👍" I know Danny Solozano since I bought my Car almost 5 yrs ago and He always treat me with respect, courtesy, honest and caring of any issues that I have concerning to my car. Definitely, I will recommend to anyone to go to Infinity at Palm Beach for any services. I can't thank Danny enough for all the good services that He gave me every time that I go to Infinity of Palm Beach. Thank You Danny 

Business response:

Santy, thank for your taking the time to provide this excellent 5-star review for Schumacher Auto and Danny Solozano. We appreciate your business and hope to see you again soon. If you need any further assistance, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229 

mrkahme's profile image
mrkahme 
7 years ago

"Unscheduled Check up" I brought car in without an appointment. Received very friendly greeting and was taken care of right away. There was preventive work recommended but they would not proceed without discussing the options with me first. Very professional, honest, reliable service department. They don't try and sell you work, just to make money! 

Business response:

Thank you for taking the time to provide this excellent review. I am glad that you had a great experience with the service department! If you need any further assistance, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229 

Frequently asked questions about INFINITI of the Palm Beaches Service Center

How is INFINITI of the Palm Beaches Service Center rated?

INFINITI of the Palm Beaches Service Center has a 4.8 star rating with 662 reviews. 

When is INFINITI of the Palm Beaches Service Center open?

INFINITI of the Palm Beaches Service Center is closed now. It will open tomorrow at 7:30 a.m.