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INFINITI of the Palm Beaches Service Center

4.7

About this business

Location details

3101 Okeechobee Blvd, West Palm Beach, FL, 33409, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
4.7679 reviews
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Q50's profile image
Q50 
7 years ago

"Great dealership" The service department is great to work with as they are honest and will let you know if something should be done. I always leave feeling that I was very well serviced! 

Business response:

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience in the service department here at Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003 

Don's profile image
Don 
7 years ago

"Quick, smooth check in, short wait for oil/filter change; " Service Writers like Danny Solozano make all the difference. Danny is the best! Knowledgeable and honest; does what he said he would do when he said he would do it. Danny is why I keep coming back to Schumacher. 

Business response:

Don, thank you for taking the time to provide this excellent 5-star review for Schumacher Auto and Danny. We appreciate your business and hope to see you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003 

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Beverly123 
7 years ago

"Raymond provides exceptional service" Raymond Graham, our service consultant, provides professional and knowledgeable service for our vehicles. He goes above and beyond to make sure we are taken care of. He explains issues thoroughly and offers advise. He is the reason we will stay we would continue to buy our cars at Schumacher. Beverly & Keith Levine 

Business response:

Beverly & Keith, thank you for taking the time to provide this excellent 5-star review for Schumacher Auto and Raymond! We appreciate your business and hope to see you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003 

Infinitimanyes's profile image
Infinitimanyes 
7 years ago

"Service was excellent and Danny was very professional." Danny was his usual professional self and made the experience great as I.always expect. Danny is a good service advisor and I always ask for him when I schedule service. 

Business response:

Thank you for taking the time to provide this excellent 5-star review. I am glad that you had a great experience with Danny in the service department, who is truly an asset to our team. If you need any further assistance, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229 

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ECristal 
7 years ago

"Great service " Every time I take my Infinity in for service it’s a pleasure. Starting from the arrival till I leave. Danny the service representative is very professional and helpful. He will treat you like family. 

Business response:

Thank you for your positive 5-star review, Danny, Wilbert, Sal, and JP are a great asset to our team. If we could assist you any further please don't hesitate to contact us. Lisa Parker Director of Customer Relations 561-253-6228 

infinity qx70's profile image
infinity qx70 
7 years ago

"Oil Change" Justin had me in and out in the time he said he would including tire rotation. My car was as clean as when i dropped it off. I was very happy !! 

Business response:

Thank you for your positive review, we appreciate you taking the time out to share the experience you had with Justin and glad to hear you are very happy! If we can assist you any further, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229 

Firefighter416's profile image
Firefighter416 
7 years ago

"Consistent professionalism " Service department withDanny Solonzano is always efficient and friendly. Offers suggestions for improvement but does not do the “ hard sell” on add ones. And the wash your car! 

Business response:

Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229 

allan1023's profile image
allan1023 
7 years ago

"Excellent service." Routine service appm't, but done efficiently & timely.Waiting area was clean, with coffee area & snacks. didn't mind waiting. Enjoyed having our car cleaned. 

Business response:

Thank you for your positive review, Allan, we appreciate you taking the time out to share your experience with us. If we can assist you further, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229 

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Atique 
7 years ago

"Outstanding" From he moment I pulled up to the service area, all the personal are ready to assist with the car issue. Carrie is very courteous, polite, friendly and is tentative to the details of the work completed. Very pleasant experience. Thanks . 

Business response:

Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229 

Frequently asked questions about INFINITI of the Palm Beaches Service Center

How is INFINITI of the Palm Beaches Service Center rated?

INFINITI of the Palm Beaches Service Center has a 4.7 star rating with 679 reviews. 

When is INFINITI of the Palm Beaches Service Center open?

INFINITI of the Palm Beaches Service Center is closed now. It will open at 8:00 a.m.