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1020 W 12th Ave, Anchorage, AK, 99501, United States
Get directionsWe were given the wrong room upon check in, when we switched the bed had obviously not been made. Our TV didn’t have a remote and when I went to the front desk to get one I was treated poorly. Bathroom wasn’t clean. Our blinds didn’t work on our window to go up or down nor close , and the smell was awful. There’s plenty of other hotels!! Don’t waste your time with this one. Customer service is awful.
Now that know From the moment I checked in to the time I left I was uncomfortable. At check in the lady was so rude. She was saying due to Covid no visitors allowed all while wearing her mask below her chin meanwhile I have 3 bags & a sleeping baby to get upstairs. Then the room just didn’t feel good, dead flys in the window seal, smelled like cigarettes the entire time. In my 4 day stay they never came to even empty the trash cans in the room. Then when I went to cash in my breakfast for 2 that was included with my stay, th... read more
The outside fools you. This plave was is severely outdated, uncomfortable, and dirty. The tv is a tube tv, just to give perspective of age. I do a lot of traveling and this is hands down the worst experience ever.
There policy for credit card deposit which is additional to my hotel cost is a rip off!!
Business response:
The hotel holds a $50.00 deposit for incidentals which it goes back to your account at checkout time. This is the standard policy of every hotel
convenience location. Property dated and maintenance is not up to par.
Inlet Tower Hotel & Suites has a 3.3 star rating with 2,585 reviews.
Inlet Tower Hotel & Suites is open now. It is open 24/7.