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1020 W 12th Ave, Anchorage, AK, 99501, United States
Get directionsFacilities are terribly outdated, no fans in the bathroom, the air conditioner went out while we were staying there also half the power in the room went out while we were out and the mini fridge quit working so all of our food went bad. The continental breakfast is a joke. Would not recommend.
Business response:
We do apologize about the less than optimal stay you experienced here. Please contact us so we can address some of the issues you experienced. Thank you!
First non smoking room looked like a homeless persons room, reeked of smoke and bedding had ruts that looked like it had never been changed and sir conditioning did not work! Second room didn’t even have air conditioning, someone stole have if lite bulbs and bed was rutted.
Lobby is decent besides that its gross. Room was filthy and super hot. Tub was filthy.
Business response:
We apologize about the troubles you had with your reservation. We will be discussing these matters with housekeeping. Thank you for the feedback!
I arrived at the Inlet Hotel. After reaching my room I realized I had lost my phone. I asked the front desk lady(Doreen) if she could help me find my phone. She refused to try and call it for me and pretty much blew me off totally. Another customer felt bad for me and my circumstance and let me use her phone. I called my boss who had tracking on the phone. It was right out in the parking lot. I asked her to call the van driver to ask him to look on the shuttle. She refused. I asked her to pull video to see if someone picked ... read more
Claimed to be a smoke free hotel, was not. Lights did not work in room. Fire alarm randomly going off during the night. Bathroom filthy, toilet broke and glued together. Air conditioning unit did not work.
Fights in parking lot in pm and another at 4 am. At 1:30 am a drunk was pounding on a door and yelling. A lot of foul language! I just didn’t feel very safe.
Business response:
Thank you for the criticism! We are looking into ways we can improve the security around the building. Thank you for visiting us.
Hotel needs work. Just above dump status. Go somewhere better. Lots of bums there.
Inlet Tower Hotel & Suites has a 3.3 star rating with 2,585 reviews.
Inlet Tower Hotel & Suites is open now. It is open 24/7.