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Inlet Tower Hotel & Suites
- Hotels
- Anchorage, AK
About this business
Location details
1020 W 12th Ave, Anchorage, AK, 99501, United States
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Business response:
I am sorry that we did not provide you with a pleasant stay. Thank you for the feedback.
Check in attendant rude, continued on her conversation about dinner on her cellphone instead of checking me in. Property over all is outdated and cleanliness is questionable.
Business response:
We deeply apologize about the poor customer service that we exhibited on that day. We will be discussing this incident with the front desk agent at the time. Thank you for staying with us!
Business response:
We are sorry that we did not provide you with the best stay. We hope you stay with us again, thank you.
dont stay while in vacation So the inlet hotel is more of an extended stay for anchorage residents. Old and not really kept up. Many things broken in the room and no card keys for the room as the staff had to open it. The only good thing was the gym and laundry room. Not a place to stay with family on vacation
Business response:
Thank you for the feedback. We apologize about the card keys issue, we have been reprogramming the doors throughout the hotel. Thank you for staying with us!
They did not have working keys, so every time my client needed in his room, someone from the front desk had to take him...and everyone else in the hotel. I had to check out early.
Business response:
We do apologize about that inconvenience. Our key card machine was not working at the time. However, we have been able to get it up and running. We do hope you stay with us again in the future. Thank you!
These garbage ass employees gave my room away after i paid
Business response:
We apologize about the issue. Feel free to contact our hotel so we can take a better look into that issue for you. Thank you!
Business response:
We do apologize that we did not provide you with the best stay. We do hope you stay with us again, thank you!
$250 smoking fee, but I dont smoke Was charged $300 in extra fees. A $250 smoking fee snd I dont even smoke! Plus a $50 maintenance fee, but they couldnt tell me what specifically it was for. Very unhappy.
Business response:
Unfortunately, our hotel does not permit smoking in the hotel. If you feel there was a mistake, please feel free to give us a call to see if we can look into it. Thank you for staying with us!
Mostly clean but dumpy The room smelled of old, stale cigarette smoke. The toilet and bathroom floor were slanted, literally at an angle, structural issues. Old and outdated.
Business response:
Thank you for letting us know of these issues so we can take a look into them. Thank you for staying with us!
Frequently asked questions about Inlet Tower Hotel & Suites
How is Inlet Tower Hotel & Suites rated?
Inlet Tower Hotel & Suites has a 3.3 star rating with 2,585 reviews.
When is Inlet Tower Hotel & Suites open?
Inlet Tower Hotel & Suites is open now. It is open 24/7.