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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very easy and informative Thanks… Very easy and informative Thanks Francisco!
Business response:
Thank you for the positive feedback, Gerard! Feel free to reach out to us with additional questions.
I called in regarding some question on my account I called in regarding some question on my account and Romeo was very knowledgeable in helping me find a solution. Thank you for your assistance.
Business response:
Thank you, Chad! We're glad Romeo was able to assist you in finding a solution. Feel free to reach out to us with additional questions.
The Customer Service assistance was… The Customer Service assistance was exemplary. I am a technically challenged 73 year old. I’ve had more than my share dealing with the worst in Customer service. I say this to say. For the past 2 weeks my Customer service agent Josh has went above & beyond efficiency, professionalism & effective assistance to me. I am a Believer in ITrust Capital by witnessing the graciousness & overall tenacity of Your Customer Service agents.
Business response:
Thank you, Charles! We're glad Josh was able to go above and beyond in assisting you. We appreciate your kind words. Feel free to reach out to us with additional questions.
Romeo was super helpful and polite… Romeo was super helpful and polite during our conversation of options that maybe possible. I appreciate his professionalism.
Business response:
Thank you, Charles! We're glad Romeo was able to assist you. Feel free to reach out to us with additional questions.
Johnatan Jonathan was a dream to work with. He told me not to rush and followed up to ensure I knew what was happening. Because of how he treated me I will be transferring more funds then I originally planned. Customer Service is 5 stars+
Business response:
Thank you, Lorene! We're glad Jonathan was able to assist you and provide such a positive experience for you. We truly appreciate your kind words.
Julian was an incredible help Julian was an incredible help. For my first time through this process I couldn’t have asked for a better experience. He had answers to every question and I cannot express how much more comfortable I feel now.
Business response:
Thank you, Jordan! We're glad Julian was able to assist you and provide such a reassuring experience. Feel free to reach out to us with additional questions.
Rafael was efficient and courteous Rafael was fast, efficient, courteous. We got the job done. It was very pleasant working with him.
Business response:
Thank you, Joe! We're glad Rafael was able to help you out. Feel free to reach out to us with additional questions.
Johnathan was very professional Johnathan was very professional, and very informative
Business response:
Thank you for the positive feedback! Feel free to reach out to us with additional questions.
Once again..... Excellent. I'm just not accustomed to the level of service that I've experienced. My departure from VOYA sure left a lot to be desired. Once again I was helped by Romeo. He called me (unprompted) so he could personally guide me through the steps needed to complete my rollover. What a great guy.
Business response:
Thank you, Timothy! We're glad Romeo was able to provide such an exceptional experience in completing your rollover. Feel free to reach out to us with additional questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 18,537 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open at 7:00 a.m.