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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Romeo was GREAT! I had a wonderful experience on the phone with Romeo when I called into customer support with ITrustcapital. Romeo patiently walked me through my portal to find the documents I needed to sign and upload. He was very knowledgable and patient with me as I was a little frazzled trying to get it done.
Business response:
Thank you, Robin! We're glad Romeo was able to walk you through the portal and help you complete the necessary tasks. Feel free to reach out to us with additional questions.
I received a call from Rafael who… I received a call from Rafael who observed I was struggling with adding additional accounts. Rafael led me through the process with much patience as I worked to solve my issues on both my mobile phone and computer simultaneously. Rafael answered all my questions with the ease of someone well experienced with the iTrust policies, procedures, and program features. Rafael was a pleasure to work with and is an excellent iTrust ambassador of service.
Business response:
Thank you, Russell! We're glad that Rafael proactively reached out and guided you through adding your accounts. We appreciate your kind words. Feel free to reach out to us with any additional questions.
Great Customer service!Romeo called me… Great Customer service!Romeo called me to help finish setting up my account.ItrustCapital has awesome accounts to open tax advantage for me.
Business response:
Thank you, Paul! We're glad Romeo was able to help you finish setting up your account. Feel free to reach out to us with additional questions.
Very helpful,polite and professional Very helpful,polite and professional. Look forward to working with him later in week
Business response:
Thank you, Howard! We're glad you had a positive experience.
They always answer the phone and always… They always answer the phone and always solve whatever problem I call about. I spoke with Alex the first time I called and he was quick to respond. When I called back I got Mo who figured out the problem was on my end. Both were very helpful and we got my problem solved
Business response:
Thank you, Greg! We're glad Alex and Mo were able to assist you and resolve your issue. Feel free to reach out to us with additional questions.
Was able to answer all my questions in… Was able to answer all my questions in a quick and professional matter (thank you Romeo)
Business response:
Thank you, Michael! We're glad Romeo was able to assist you. Feel free to reach out to us with additional questions.
Romeo was very helpful answering all my… Romeo was very helpful answering all my questions I had . Thank you very much! Richard
Business response:
Thank you, Richard1 We're glad Romeo was able to assist you. Feel free to reach out to us with additional questions.
Julian was so helpful Julian was so helpful. I can’t even begin to tell you how resourceful and accommodate he was. Awesome guy also help thank you you
Business response:
Thank you, John! We're glad Julian was able to assist you. Feel free to reach out to us with additional questions.
Lucas was excellent Lucas was excellent! Responsive and he always followed up quickly.
Business response:
Thank you, Gio! We're glad Lucas was able to assist you with everything. Feel free to reach out to us with additional questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 18,395 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.